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I have ordered from your company before [treadmill mat and door mats] and I think you guys are very professional and have a great selection on products. Thanks. Hello, I have been using your knee mat for several months now. Probably the best knee mat [kneeling pad knee saver] I have ever used. I probably spend 6 hours a day on my knees on tile floors. This knee mat has been a lifesaver for me. I have tried several different mats, but none compare. Thanks. I found what I wanted quickly and the price was great! [purchased gymnastic balance beam and a gymnastics mat] I was SOOO impressed with the super fast shipping of the smarter spotter. It is a big item and I couldn't imagine that it would get here so fast. Thank you so much for once again coming through for Christmas. Thank you. It [the I Love Gymnastics Incline Mat] is a Christmas gift for my granddaughter. Fantastic value - very fast delivery! Great mat. My kids have so much fun. Thank you. Just what I was looking for . My daughter is a cheerleader and needs the tumbling mat. Carl Chesapeake, VA Great products [gymnastics equipment] with great prices. Tiffany, I came home to eat lunch and my Mats had arrived. I gave a friend one and stood on mine for the next 7 hours. They [supreme fatigue saver anti-fatigue mats] are fantastic, I am really happy. Great web site!! I've already told friends about it. Highly satisfied with the prices and an agent was available online to chat with in regards to my questions. Of all the sites I looked at, this one was the best and easiest to find the product I wanted and had a lot more variety. I look forward to purchasing more in the future. They had the best prices and it was definately a plus that there was free shipping! Great website, will be back to order more gymnastic mats for myself. Christopher You have the widest selection of durable welcome mats. Coco mats fall apart, which is what we were looking to replace. Very pleasantly surprised at your durable mat selection! I am going to advise my little girls dance academy of this purchase. She had recommended a company called XXXX where she buys her mats. I looked at that site and they seemed to be higher priced. I am so thankful to have come across this site. You have a wonderful selection of products and great prices. Thanks so much!! Pricing is great. I have done a lot of price camparisons. This is a gift for my granddaughter who is just getting started in gymnastics. Hopefully having this to practice on at home will build her confidence and skills. Hi Alex,
You are FANTASTIC! A million thank yous for going above and beyond to help me (save my sanity!) when putting this together. Do you want to give me your boss's name, so I can e-mail him or her a kudos note about you? Please send! By the way, my nephew's name is Alex, and he will be playing on the mats! Thanks!! I needed a ballet barre for my talented, shy 5 yr old granddaughter. When I googled wooden barres your site came up and met my needs immediately. It could not have been easier. Great shopping experience! I found exactly what I was looking for and the pricing was great. Finding out that the item shipped free made it a deal I couldn't resist! Tiffany, Thank YOU!!! You are awesome. Have a good weekend! Hello all, we received our custom 3'x7' entrance mat as well as the other floor mats we ordered from you. We are pleased with the customer service we received and also with the quality of the mats. Thanks for everything. Corey Chandler, AZ My partner and I purchased a wrestling mat from you guys and are more than pleased with it thus far. Thank you very much. Good morning, I wanted to write to say what a GREAT experience it was to call and talk with your Customer Service/Order Dept, specifically Alex, as he was extremely helpful in processing our order! I have dealt with many companies lately with lackluster results as far as Customer Service goes. What a shame that more people aren't more in tune with true Customer Service especially during these times. I truly appreciate the expertise...Kudo's to Alex and your group! Thanks again! Sue Your site and products are great. I love supporting American companies, and the Sisal 3-D Mat I bought as a present for my brother got rave reviews. Thank you and good luck during these tough times. Hi! I just received my kitchen mats and I love them! You certainly deliver your products quickly. I must say that your company has great customer service. I won't hesitate to recommend you to everyone I know. It's nice to find a good company with reasonable prices. Thanks again, We have purchased your Prestige floor mats for the entry lobbies of our condo complex & are very pleased. I called and ordered an anti-fatigue mat from your company. I love it. Thanks again! Robert,
I received the mat [logo mat] yesterday and I LOVE IT!! Thanks again for all your help. They are going to love it! I bought a treadmill mat from your company! I decided to buy from your company because it had good reviews, good quality mats, and it was very pleasant to deal with you guys thru emails when I had questions. I must say you guys are very professional and fast to respond which shows that customers are important to you and shipping was pretty fast too. So I am a happy customer and thank you for checking up on me and my order. Have a great day, The mat is beautiful and everyone at school loves it! Thank you for a job well done! I just wanted to thank you for such great service! I just placed my order [for a practice balance beam] on Monday and my balance beam was delivered to my house yesterday.....WOW unbelieveable!!!! Thanks again for such a great job.....I am very impressed!! An order was placed and received. I'm very pleased with the item purchased, price was favorable, and delivery very fast. Thank you. Hey guys, This is Shannan. I just came on here to look at our wipes and I ended up buying a mat! I've been looking at the 7 Chakras mat on Yoga Journal for a while and when I saw your price I seriously could not resist! You really do have the best prices online. I'm happy to be working with you! Shannan Ana, Thank you for helping my cheer squad out in the purchase of new mats. They worked out for the squad just perfectly! When I need to purchase new mats again, I will definately go with this company. Thank you, Tiffany, mats arrived on time. great mats, great service! we will buy more as soon as we can. Rick D I would like to take this opportunity to say "Wow!!". I love this product (Hop-N-Pop mat), but more importantly, I cannot believe how quickly I received my shipment! A pleasure doing business with you. Sincerely, Stephanie, I was happy to find a quality product on a reasonable price. Most popular retailers were charging around the same price for a cheaper product. My research also convinced me that you are a dependable company. I was convinced and confident about placing my order. Good job and keep it up there. Robert,
My custom logo mat arrived today. It looks wonderful! I knew the CD image was going to be tricky, but it looks great. The company president was happy with the results. I thought you might like to hear about the final results of your work.
Thank you, I don't know if anyone will get this email but I just wanted to say thank you and let you know what wonderful customer service you have. I purchased kids yoga mats and adult yoga mats. I am so appreciative of your help and your prompt response- THANK YOU!!!!! Hello MatsMatsMats - I received my order 2 days ago (sooner than I expected) and used the UltraSoft mat today at a Yoga class. It is FABULOUS for yoga even though it's listed as an "exercise" mat. My old 1/4" mat on top of the studio's 1/8" mat just wasn't enough padding for my knees and it's not always appropriate to put a blanket down just when you need it. So, this 1/2" Blue UltraSoft exercise mat is PERFECT for my daily use. Tx. for a great product (and the wipes were wonderful too) and for shipping so quickly! Namaste, I have been very impressed with your company's responsiveness and excellent communication. Cara San Francisco, CA Stephanie,
Thanks so much for your response. We received the mat yesterday and it is exactly what we needed.
We’ll be ordering more in the near future from your company. Hey, Folks -- My custom-sized mat came 11 days after I ordered it, and the Thank you for your prompt reply and exceptional customer service! Sheila Put it together last night! It is beautiful! Thank you! We got the mat today. Yipee! We are very happy with it (as are our JOINTS!). We spent all evening on the floor with our 4-month old daughter and it was great! THANK YOU! Really like the products from this company. Came back a second time to shop. I have placed and received an order from You folks! The new 10 x 10 mat is GREAT! arrived very timely and I am pleased with quality. Your pricing is better than your competition and you get a better product. By the way your customer service department was Super to work with!
Best Regards, Good morning Robert, I just received the four mats that we purchased and they absolutely exceeded my expectations. They look incredible. Thank you so much for all of your work on them. And, as we just opened another location, hopefully I’ll be ordering another one again soon! Thanks again! Just a short message to compliment you on the speed and the quality of the Zafu, Zabuton and Zabuton Cover I purchased from you just a few days ago. I'm impressed to say the least. I'll be back. Tiffany, Bless you!! You have made my day. I know you went out of your way to help and I so appreciate it! You are a shining example of customer service that is very hard to find these days! We will be doing more business with you in the future. Merry Christmas, Friends, I ordered a folding balance beam for my granddaughter for Christmas and the order was received in great condition in a timely fashion. I want to thank you for the great service and product that you offered. You helped us in making our granddaughter, Faith, have a super Christmas. When I asked her how she liked the beam she said it is better then I could have imagined. (Out of the mouths of babes).
Anyway, just wasnted to thank you for your part in the best Christmas day ever! Talk about approval rating! You got it.
Again thank you for doing such a great job. Tiffany, I want to thank you for all your help with my order. I will remember the very fine service I received from MatsMatsMats when I’m ready to order at another time. I must report that my husband was thrilled with his gift. He goes on Saturday mornings to a meditation group at church. He said his Zafu cushion was so much more comfortable than what they had. May the coming New Year be a good one for you, personally, and also for the company.Best regards, Stephanie, I wanted to thank you and everyone else involved in handling our order. It makes me very proud to see that there is still a company out there that listens to its customers, and does there best to please them. Thank you and may you and all your coworkers have a Very Merry Christmas! You all should be very proud to work for the company you do! Thanks so much for your great customer service! Happy Thanksgiving! Steve This past Wednesday I found your company on the internet and called to learn more about your carpet mats. Fortunately for me, Stephanie answered the phone and gave me all of the information I needed. In addition to being informative, she was also extremely polite and professional. Later Wednesday I received a follow-up phone call regarding details of our conversation, and this morning a follow-up email confirming the status of my subsequent order (which was actually place with someone else at your company). Now that’s customer service and I thought you would like to know how a member of your team is performing. It’s not often in today’s environment, that we work with someone of this caliber, and I wanted you to know the level of customer service I had received. Many thanks and congratulations for putting a great team together Wendy I just placed an order with your company and wanted to let you know that your sales rep (Ana) was very helpful and kind. Rhonda Hi: Just wanted to let you know that the mat we just received is so beautiful. We are so very pleased with the quality and that Autumn color just fits right in with the colors we have in our heated garage. We live in the snow belt of NY so lots of snow comes in on our feet at various times. This is just perfect for our needs and we just wanted you to know how much we love it. Evelyn - a satisfied customer. James Thank you so much for the mats. I really love them, and cant thank you enough for your incredible service over the phone. Also you told me a week , and they showed up sooner! I hope everyone uses your service, because then they will be as happy as me and my training partners. ps. grapple on!!!
Cheers The rug [logo mat] arrived and its perfect! Thank you for all the help. Just wanted to let you know: My ordered mat arrived today in excellent shape and it far exceeds what I thought it would be. Merely for use in my kitchen, it's terrific and received way before expected. THANKS, Thank You! My mats arrived today. I purchased them for the front of my class room. I teach in an old building where the floors are rough on my feet. I was not expecting to have them before the first day of school. Thank you for your prompt shipment. Delivery in four days is impressive. I am pleased that I was able to do business with your company. Steve Cohen I am one very happy customer. Great product [meditation cushions] - Thank you very much. Wow, thanks! You folks do good work! Debra, Thanks a bunch for your prompt, correct, and follow-up service! I enjoyed the experience from finding your site on the web (cute name), through building a sample 4-tile square for my daughter to discover. She was very excited. We’re putting in a work-out room for all the tiles. =-) Thanks for the great matsmatsmats experience. =-) Mike Dear Stephanie,
We love Mats Mats Mats!
What a great company ! I ordered on Friday and my stuff was delivered Monday just in time!
We wanted you to know that we had orginally ordered our yoga mats from a different company in early March of this year. We were still waiting on delivery when I found you on line and ordered from Mats mats mats that day.
Thank you again for making our new yoga program for kids possible!
Sincerely. Just wanted to say the Wrestling Mat I purchased was easy to set up and clean and in great shape. It was an amazing addition to the kids workout routine and we were able to add new elements to the routine because of the mats. Thanks again for making such an amazing product. May God continue to Bless your company. I just want to inform you that I received the custom logo mat in hand yesterday and I'm 100% satisfied. Keep up the good work and I will certainly recommend you guys. Carlet Thank you so much for your impeccable service. It is very appreciated. Peace Hi... I received the logo mat and it looks great! Thank you very much. I will highly recommend your company for any future purchases. Mark, Tom Polek up here in Idaho. I installed those mats [wall padding] yesterday. They look great! Thanks. Dear Phyllis, Hi, well here we are, the day after our trade show. As you may have gathered, it seemed questionable that we was even going to make it there at all. Well I got to tell ya, we did make it and our booth took……. 1st Place, 2007 Business & Technology Booth Design. Terry Tiffany, Thanks again for all of your help - we just received the entrance mat and it's perfect! I look forward to doing business with you again. I received the antifatigue mats today. I don't normally order over the internet and was a bit skeptical, but the mats are absolutely fantastic and great quality. My husband thinks he died and went to heaven! Donna The gymnastics equipment we ordered is excellent quality and we are very happy with everything. Thanks. Doreen Phyllis, You have been very helpful and your customer service has been exceptional. I appreciate your follow up. Thanks. Live Healthy, Hi Robert - just wanted to let you know that we received the logo mats last week - and they are beautiful!!! Thank you so much Hi Mark, You're great! Thanks. Just wanted to let you know that we just got back from a veterinary trade show, and the "wood" trade show floor attracted a lot of attention. I am sure you will get 5 or more sales from people seeing it. Nice product. Thanks. Richard I have just received the workout gloves I ordered online and I am very happy with them and your prompt email reply to a query I had and the quick delivery. I will definetely recommend your company to friends. Tiffany, Your sevice is A+! Just wanted to thank you for the excellent service I received last week. I ordered my trade show mats at the VERY last minute for a retail show. Ryan in sales was fabulous and pushed a warehouse rush for me so that I would get them in time for my show. Thank you so much for making my booth look awesome. I had lots of comments and have forwarded them all your website. We have received the custom logo mat you sent and WE LOVE IT !! It is everything you said and more. EXCELLENT quality . Thank you. Patricia Sarah, Hello,Thank you for expediting the order in a timely fashion. We are enjoying the mats very much, so much, that we would like to order another two with the same specifications listed below. If necessary, please provide me with another quote number. Thanks again for such great service and product. Phyllis, Thank you again for your wonderful customer support with my order last week. Your level of concern and follow-up was/is so greatly appreciated. Michael Thank you Debra... perfect answer. Thanks for looking up that invoice/order and letting me know. I just really enjoy those mats at my gym <Sports Club Los Angeles in Orange County> and wanted to get the same one. Thanks again! Ryan, Just received the logo mat 'sample'..............can't stop screaming as it is beautiful and I have wanted this for a long time. Love to you all for this creation. I put the anti-fatigue mat down in my galley kitchen and it makes a world of difference in my ability to actually being able to stand long enough to prepare dinner without being in a lot of pain. thanks for making such a good product. Thank you, Great customer service. I will order again from you :) Thank you so much! I will definitely be doing business with you again! Leslie Thank you so much...I just received the mat today... WOW what fantastic service. Again thanks. Thank you Phyllis, You have been great in keeping me a breast of my orders and the delivery status. You provide great customer service. Please feel free to forward my response to the appropriate person because your commitment should not go un-noticed. Hi Robert, I just received the mat and it's beautiful! Thank you so much for all your help and patience with all my questions and concerns. You were a pleasure to work with on this project. Karen Cook Hi Ryan, Hope you doing well.Just wanted to let you know I got the shipment of logo yoga mats and am thrilled. Thanks again and look forward to doing business as will be getting other supplies for 'green studio'..........Cordially, Just wanted to take a moment to tell you I received my door mats today J I was very pleased with them. Dear Tiffany, I just wanted to let you know that our replacement mat came today. Thank you very much for your prompt attention and resolution of this matter. We appreciate you doing business honestly & fairly!! (Trust me, not everyone does, so it is refreshing to deal with a reliable company!!). We will happily refer your company to others in the future. Lynda & Eric Shadrick I want to thank you for your telephone response to my email and especially to the young woman who left the very nice message. The gloves arrived today and they are perfect!! Robert, The <carpet logo> mat is PERFECT. I cannot thank you enough for your prompt attention and professional work. I will be sure to recommend you in the future. Thanks again. Linda Mark, I love my new yoga mats! Thanks for everything! Margalit I just wanted to say thank you for the wonderful zafu and zabuton I received just now. Both are very comfortable. I look forward to using them tomorrow morning during my meditation. Thanks again! Sharika Tiffany, I appreciate your prompt response. Even though we had the color mix-up, you have acted with the highest level of professionalism and a total commitment to customer satisfaction that is rare in today's retail community. Thank you. Nancy Hello there MatsMatsMats! Just a quick line to say that it was great talking with you on the phone, when placing my order. Your rep was great. Very polite and it was a joy ordering from you. I will tell everyone about the great service. Kevin I just wanted to write and thank you for expediting my order. I’m so glad that I bought two of them <neck wraps>. This is the BEST ice product I have EVER found and it’s wonderful. It totally “saved” me this past weekend from an attack of severe pain in the neck and shoulders. I love it. I also gave the information to my physical therapist so he can share with other patients who might find this useful. Again, thank you for your assistance and my neck and shoulders say “God Bless you – you are wonderful” Victoria Thanks for a creating such a wonderful children's product. The item was received quickly and carefully packaged. I'm sure my niece will love her bday gift as much as I enjoyed shopping for it! I look forward to future site visits for additional gifts (lots of nieces and nephews!) Regards, Thank you for carrying these <home kitchen cushion comfort mats>. I have major foot problems and our local Home Depot no longer has these for sale. I have looked all over for them as the one I have in my kitchen is totally beat up and now two years old. These mats make it possible for me to actually use my kitchen and stand in one place. Thank you for your e-mail and your wonderful service. We are all excited to receive our wrestling mat and can't wait to (Get ready to Rumble). Thanks again for your great service. Sincerely, Team MADDOG Michael Robert, you are a mind reader! Our lobby floors are light grey so your choice will work perfectly. I would like to thank you for being so patient and professional. I will recommend your company to all of our business friends. It has been a pleasure working with you. Sincerely, Thanks MatsMatsMats, I Pastor John Williams was truly pleased with the excellent work done and the helpful support from Ms.Sarah I Pastor John Williams will gladly send other Ministers and anyone else who desire first class work. Be advised You guys are very Professional and courteous,be Blessed and continue to PROSPER IN HIM. Debra, Thank you. I am very impressed by your service. Angelika Thank you soooo much!! We appreciate the excellent customer service!!! Heather Hi Robert, I got the logo mats on Wed., Sept 5th. They are wonderful!!! Thank you so much for your help, hard work, and patience with me. My Dad was surprised and touched :) I think he really likes them and appreciated my efforts & yours!!!! Thanks again :) Caroline Kami, I just wanted to let you know that we recieved that mat in great condition. Thank you for your help and patience! I appreciate it and plan to order additional items from you for my little gymnast now that our wrestler is set! Hello, my name is Michael Hanna and I ordered a zafu, zabuton, and zabuton cover set from you on 2/27/2007 on 3/2/2007. When I woke up I was very surprised to see my order sitting in the kitchen, I definitely was not expecting it to arrive in three days. Thank you for the expedient service and delivery I will be letting my Sifu and Sangha know how affordable and quick your company is. With great appriciation, Mike MatsMatsMats .... We received the entrance mat today that we ordered from you. We are very pleased with our new mat. It's a good quality mat and the design and color are great. We'll certainly remember you the next time we need a mat. Thank you. Ronnie & Elaine Hi Sarah,
I wanted to let you know that I received my mat on Friday and it is
absolutely wonderful. I can't tell you thank you enough for the work
you have done. Thank you and I will certainly refer you to anyone who
may be looking for a mat with their logo.
Thanks again. Thank you very much. I really appreciate your courtesy. The package arrived today! I certainly didn't expect such immediate service. Thank you very much. I will have all the tools I need for an important Saturday training session. Margaret I wanted to let you know that Gardena Valley Christian School received the mats yesterday and used them immediately. They are really a great product. Thank you.:) Debra – Thanks so much for the call. If it makes you feel better – I’ll be back with additional orders in the future. Great customer service! Thanks! Kurt Tiffany, Thank you very much for all the information and good customer service. I really do appreciate it. Janet
So far I've had excellent experience with Matsmatsmats. I'm very please expecially when I had to make a change on my first order, they were courteous and amended my order without any problems. I will continue to shop at this site. Just want to say thanks for my zafu meditation cushion, its quality and your rapid delivery of it. Thanks to Tiffany for help in changing my order. The antifatigue mats are great. You've made our pharmacy a much more comfortable place to work. Thanks very much. I am very satisfied with your site. It had a very nice selection of products. The site was very fast and accepted my payment instantly! Thank you! Susan Vienna, VA I was impressed with the amount of products to choose from. I also was able to get ideas for other products to use in the future. This was a great web site and a very helpful company. I called your 800 number and was given all the help I needed to continue to navigate the site. It's a winner for me!!! I just wanted to send a great big thanks to your company. I ordered a large mat & a set of beginning bars for my 7 year old daughter for Christmas....she LOVES them. Your on line ordering was so easy, the product shipped fast, even in time for Christmas. The mat & bars are so well made, I don't worry as much about her getting hurt. I am a 110 % satisfied customer & I will recommend your company to all of my daughters gymastics team memebers. Thanks again, your products made my little girl have a fabulous Christmas morning & lots more days to come. Christy I have been using the Coverupz Gloves for at least a couple years, and absolutely love them, especially for weightlifting and occasional mountain biking. The BAR and Matt is AWESOME!!!! THEY BEYOND LOVED IT!!!! It is a SUPER BAR---FANTASTIC QUALITY!!! I am very happy. Thank you and those there that work with you very much for getting our order out so quick. The kids loved them. Thanks again. Thanks again and Merry Christmas. You people are amazing! The order arrived Friday, 12/22/06. Praise the Lord! Thank you very, very much. Just wanted to thank you for outstanding service. I ordered my daughters gym mat on 12/12/06 and recieved it today (12/15/06). It was a last minute addition to her Santa list when she sat on his lap. Happy Holidays to everyone. Emily Thank your for your quick response. I called and placed the order today. Tiffany was the rep that I talked to and she was the most pleasant rep I have ordered from in a long, long time. She was efficient and helpful. She needs a “pat on the back” for how well she does her job. Thanks, Merry Christmas. Thank you for getting back to me so quickly...you have just earned a repeat customer! I just want to say I was thrilled to find your site, I have been looking for these items [kids playmats] for quite a while. Thank you for the great customer service as well, such a nice change of pace now a days! Merry Christmas! I ordered mats from matsmatsmats.com last Thursday. They came in the mail on Saturday. The mat looks great and delivery was super quick. I couldn't be happier with your product. Thanks again. Thank you so much Tiffany. It is refreshing to know that there is a customer Jody A very easy and attractive website, well done!
Mark, Heather ( the Owner) and I are really quite impressed with your logo mats. We have never seen anything so nice and well made on an outdoor mat. Thank you so much! Jany Sarah, This is PERFECT!!! Thank you so much for being so patient with me and standing firm on the quality. I knew we wanted it to be just right too, but was considering settling for less than perfect. Thanks for keeping me on target! Thank you thank you thank you! We are getting ready to order new entry mats for our schools here locally and you can bet your last dollar that I will tell our school district about the amazing customer service and attention to detail that we have received from your company. Thank you! Tiffany, Thanks very much for your efforts. I am very pleased with the level of service that you have given us. If we need more mats we will definitely buy them from you. Sarah, What a first class response. Your competitors were not even close in the detail that you gave in your description. Had trouble finding a play mat like this on any other site. This is exactly what I wanted and I am very happy to have found it! Just received a play mat for my grandson. You absolutely do not
misrepresent your fine product. The mat is everything you advertised it
would be. This is my first time ordering from you and it won't be my last.
Thank you. The order has been received (last Wednesday) and I am thoroughly enjoying using it. It is exactly what I have been wanting for years. Thank you. Kami, Thank you so much for your help. I would commend your customer service. If any of my friends need a new yoga mat, I will be sure to recommend your company. The mini bar I ordered arrived today, a full week earlier than expected! We Tiffany, Thanks again for all of your help, we’ve blown them up <exercise balls> and they’re quickly becoming the envy of our office – so I’ll try to drive some more customers your way! Dear Mark,
Our yoga instructor recommended your website. I got the mats today and they are very good. Today I conducted the class and many seniors did yoga on chairs as there were few mats available. Mats are very good. We need more.
I found exactly what I was looking and at the right price! Thanks. Good Morning Sarah, Just a quick note: Thank you so much for helping get the rest mat on time. There's one thing you don’t see much this days and that is your great customer service skills. Ada I want to thank you for the wonderful logo mat you designed for the Portage
Curling Club Everyone was very complimentary. Tiffany, Just received the 2 pr of workout gloves - WOW! They're killer! Medium was perfect. Even tho my hands are small, the medium fit perfectly & small would not have fit this well. I'm sure the other chix/ladies at the gym will wonder where the heck I got these.
They're a must-have. Thanks for a great product and great service. Sandra, I just wanted to thank you and your staff for all your efforts! The package arrived on time and is packed and ready for New York! I was very impressed with you and everyone I dealt with. Everyone was very helpful! I will sing your praises in New York @ my conference. Thanks so much!! I wanted to express my sincere thanks and praise for the excellent customer service provided by Ms. Tiffany Smith today in helping me process my order for yoga materials. She not only offered helpful advice on the right yoga mat but also was very patient with me as i figured out the most cost efficient package to purchase. Thank you. Dear Kami, We are, so far, THRILLED, with the customer service at MATS, MATS, MATS!! My daughter's red gymnastics mat arrived yesterday and the balance beam will arrive on her birthday. I wish I would have ordered from you at Christmas. I will highly recommend your company to all my friends here in Atlanta, Georgia. Sarah, I got the mats on Friday and they look great. You guys do great work and are very quick to deliver. Great Job! I'll let the other SigEp chapters know about MatsMatsMats! Gene Sarah, I wanted to take a minute to thank you and express how impressed I am with your company. In today's age, it is extremely rare to get not only a great price, but excellent turn around time and service from a company. Furthermore it is almost non-exsistant to also get incredible customer service! I ended up emailing a couple of times with questions about delivery time. You and another person responded immediately to my emails. Due to many disappointing past experiences, I wasn't very optimistic about even getting the mat by my daughter's birthday party, which is Sunday the 15th. Then to my great suprise, we received it on Wednesday the 11th, which is her actual birthday. We were thrilled and she absolutely loves it. I will not only definitely be using you for future purchases, but will be spreading the word as well! Thanks again, Natalie Hi Kami, I just want to express my gratitude for the excellent service you provided. Your management needs to know how extremely good you are at providing the best customer service I have experienced in a very very long time. Please pass this on to management. Mark, Sounds perfect, thanks for the update. I really appreciate the level of service. Thanks. The mats for the columns in our basement fit perfectly. Thanks
for doing it so quickly - they are perfect. We will place an order for
more tumbling mats as our kids get older. Thanks again. Hi, I just wanted to thank you. I received my order (051220-92347). I placed this order 12/20 as Christmas gift for my daughter (I found out the day before that the gift I had ordered from another company was on indefinate backorder). Thinking that the order was going to take at least a week or two to arrive I printed out a picture of the mat with a Santa letter of explaination. I cannot tell you how surprised and pleased I was to find the package when I came home from work yesterday. Thanks again and happy holidays. Lisa I just wanted to take a moment to thank you for getting our order to us in time for Christmas. We ordered a couple days after the official deadline, and although we were keeping our fingers crossed, we really didn't expect to receive it in time. Well, surprise, surprise, the fed ex guy just left our house, and we will have two very happy girls on Christmas day (a picture just isn't the same :) ). Thank you very much and Happy Holidays!! Leilani Hi Kami, Thank you very much for the excellent service. It has become a rare event when customer service is actually that. Please let your management know what an asset I believe you are to the firm. Merry Christmas and Happy New Year. Bob I received my mat today. I think it was the fastest I have ever received anything. THANK YOU!!!! Merry Christmas. Michelle Kami, Thank you!!!!!!! You have made my day. Please pass this on to your supervisor - you pleasant and prompt reply mean the world. Merry Christmas. Jennifer I am very satisfied. Repeat purchase. Initial order arrived right on time (a little over 4 weeks on a 4-6 week lead time). Excellent quality. Lorin I received my order a few days ago, a suede covered 4" X 8'low balance beam. I was very pleased with the speedy delivery and the fine quality of your product. I'm sure my granddaughter will be very happy with her gift. Thank you. Dennis Dear Kami,
I received my mats as promised. They came on Friday and the party is
Sunday!!! Thanks
again. The mats are perfect! They are brightly colored, strong and
Kimberly Mark We have received the mats - they look great, thank you for your help. Fiona Dear Sarah, I would like to say that matsmatsmats custom made mat was a hit with the studio owner. She absolutely loved it. I was pretty nervous ordering from a company that I didn't know much about and also billed my credit card before I saw the merchandise. But you guys reassured me that it was 100% guaranteed returnable if not satisfied. I sent you a logo and you guys matched up the colors perfectly. I am truly impressed with the company and especially the customer service. Thank you so much and I will 100% definitely order from you guys again. Sincerely, Drew Tiffany, I really appreciate your help regarding this matter. Not only
did you
answer Giselle Mark, Mats received - they're great! Thanks. Jennifer Great site- easy to use! Rebecca Sarah, I can't wait to see the mats. You have truly given us terrific customer
service Linda Tiffany, I want to thank you for such a high quality of customer service. You should be proud of the work that you do. Thank You Fran Thanks for the prompt service Kami. We can't believe the mats arrived this past Saturday. That was the fastest I've seen something arrive from the west coast. The boys are relly thrilled. Is there any website that I can write a review of the great service you provided? Thanks again, Mark Thank you, Sarah. I am impressed with your customer service follow up.
Have a nice weekend. We have already received our order, much quicker than expected, and we're very pleased. I'm sure we will be ordering from you again. Harriet Kami, due to your very good customer service, i've already bought
3 mats from you for myself for my various homes, and have sent a friend.
keep
up the good work! With your great prices, selection of products, and your evident great customer service, I will definitely come back to MatsMatsMats.com for all of my yoga products needs. Not to mention telling all of my friends about you guys! Thank you again. Yerman You guys ROCK!! That is sooo terrific! We’re way in time for the bday!! Thanks so much Sam Wow. Thanks you are awesome and quick !!! Pete Good selection. Excellent prices. Bill I received my mats today!! I was so excited! I ordered the "seconds mats" for an inexpensive way to get loaner mats for my kids' yoga classes that I will begin teaching soon - and I am SO impressed with the thickness, strength and feel of the mats. I also love the assorted colors - perfect for a kids' class. Thank you for offering such good quality at a low price. Dareece Navarro Eugene, OR Kami - Thank you for the prompt reply and specific instructions. I like the way MatsMatsMats.com takes care of its customers! Charles Thank you so much for your wonderful business ethics. Hi Tiffany, Thank you for assisting on this order. Please also
forward this to Mark who helped us. We wanted him to
get the photo of our first class. The classes are
quickly taking off and we will be in need of more props soon...We LOVE the props!!!
I am happy to report
the [carpet logo mat] order was fulfilled to my satisfaction. Please
extend my thanks to Sarah for her help.
Warm regards. Kami, Thank you so much for all of your assistance with my mat order. You have been very helpful and we appreciate the time you have taken with us. Robin Licensed Clinical Psychologist Registered Yoga Teacher (RYT) Archbold Integrative Medicine Center Hi, I just wanted to let you know that the Yoga mat I bought from you is one of the best I've ever had. I didn't find another place that sells 80" long Yoga mats - plus, this one is extra sticky and comes in pink! It's perfect! :-) Tabea Boston, MA GREAT! Prompt delivery and I love the gloves---thank you. Margarita Tiffany, Thank you for your excellent attention to detail. The mats arrived here at 7:30 a.m. I am very grateful for your assistance. You’ve made a positive difference in my day. Keep up your great work!! I’ll recommend your company to others. Kathy Hi, Mark, We love the
[custom carpet logo] mats! We are going to add a fourth mat. Thanks so
much, the mats that I have are awesome! Thanks, Thank you so much for
your prompt attention and care on this matter, Mark. I really appreciate
it, as I know me and my students love to support
this cause [the fight against Breast Cancer]. You can't imagine how
many students I have who are survivors. Best, Wow! You can be sure I'll recommend your company to everyone I know in
my yoga circle.
Thanks, Sarah, We just received
our USAF [logo] mat and it looks absolutely awesome. Thank you so much
for all of your help with this. It really brightens up the doorway. I really love my
Yama yoga mat. It feels like a Rolls Royce. Mark,
The order has arrived and everything looks great - thanks so much for
your help!
Thanks also for helping Tina - I know she and her husband, Ken, will
enjoy their yoga mats! :~) Just wanted to let you know that we just received our [custom logo] mat and we are extremely pleased with the look. You guys did a great job! Mary Tiffany,
You have made an eight years olds birthday the best ever. Thank you so
much for helping to have her gift arrive on time!! I love the mats! They are a great asset to my martial arts gym! You definitely exceeded this customer's expectations. I ordered from you a large number of your 'irregular' mats. I needed them for a class at the end of the week. You cheerfully upgraded my shipping without charge. They arrived almost instantly and they are beautiful. Many students immediately used them and had a better experience because of having them in time and because they are excellent mats. You shine as an example of a great business. Thank you, Kevin I recently ordered
a mat for my "Tumble Tots" program. The mat is great and
it was delivered a day ahead of schedule! This is so refreshing since
we have been having problems with both our main suppliers. Thanks for
the great service!!!!!!!! I just wanted to say
that on 9/12/04 I had placed an order for a gymnastics mats. I received
the mat on 9/16/04- just in time for my daughters birthday. The mat
was a last minute present & I am very impressed with the short time in
which it was shipped to me & the quality of it. I am also impressed
with the price considering that I had looked around and your price
was the most reasonable!! I plan on purchasing more mats in th future.
Thank
you so much- it made my daughter's birthday even more special by
arriving Tiffany, Wow! I must
say that that was truly the fastest customer service I have ever received
from a company. Also, you completely answered my
question and left no worries. Thank you. You should be commended on the
wonderful
job that you do. I wanted to let you know I received the mat and it was a pleasure doing
business with you. Ordering on your website was extremely easy, and the
mat was here in about 2 days. Thanks for the great service. Thank you so much for getting our logo entry mats to Arizona in time. It
was the focal point at the ceremony. They look great and my client was
very pleased with them. Tiffany, You can show this to your boss. You are a great
service representative for This is a great mat [kids puzzle mat], and the baby loves it. Mark, I ordered a
[wrestling] mat from you on July 5 and it was delivered on July 23. Mark, I
received the kids yoga mats this week. They will work great, thanks!
I will take them to our next PE inservice next month to show the
rest of the district Sarah, I received the orange blankets and I am very satisfied with them. Above all what I am most satisfied with is doing business with you. You are a great asset to your company. You are a very caring person and that is something very hard to find these days. Much thanks to you and everybody involved in a job well done. Arelys Thank
you so much for such excellent service and quick shipping. It is
very much appreciated!! Tiffany,
I want to thank you so very much for getting my order out as promised.
It is very important that I receive them by the 18th and it looks like
because of the follow through there at MatsMatsMats, I will get my order.
Again, Thank You, and have a wonderful day! Great site. I'm an educator on a limited budget. Good package deals on
what I'm looking for for my students. Thanks! Mark, Everything arrived in perfect timing and in perfect order. Thanks for all your help and prompt service with everything. Once I build my yoga classes I ’ll be ordering more supplies from you! Regards, Isabelle We got the [custom crosslink folding] mat and it looks great. Thanks. Mark Hi Sarah,
My purchase may not have been subsantial but when I requested
that the shipment be expedited, you guys responded quick and did
actually
that.... The mat was shipped the same day, no additional cost
and the price is about $150.00 less in other Internet stores (excluding
delivery!!)
Great experience shopping at matmatsmats.com!! THANK
YOU so much for your help. Our rugs arrived today and are PERFECT.
Great quality and style. Thanks again! Tiffany, I got the mats two days ago and opened them last night. They are perfect
and I am extremely happy with the purchase. My jiu jitsu trainer is coming
over tonight and I am sure the mats will perform great. I received my mat on Friday - it was absolutely perfect. Thank you very much. I am telling all my friends if they need any mats where to go. Thanks again it was fabulous. Linda Jamaica, VT Bret, I want to thank you for having my order delivered in perfect condition.
You were
very professional and assisted me well because everything worked out
great!!! Thank you, Sincerely, Tiffany, This is good news! I’m still expecting that the order will arrive on the 24th or very early the 25th so we can have mats down for our doors officially opening at noon the 25th. I Appreciate your communication w/me on our order…it shows exemplary customer service & you should be commended! Sue Mark, Thanks for all
your help. The mats are great. Thank you very much for your promtness. I received my mat before i expected it and think the quality of your product is exceptional. Its a great mat for the money. Kevin Sarah, Hi! Thank you so much for all your assistance
in getting the mat printed and rushed to us for the holidays! It's beautiful!
I know
they will love it. It will look great on the dock next to their
boat! You all did a wonderful job and it was a pleasure working with you.
We
wish you have a Happy and Healthy New Year! With appreciation, Dear Tiffany, I want to thank you and your company for getting my order here before Christmas, it arrived on the 24th. Just in time to wrap it and put it under the tree. I know I put in the order late and I really appreciate the speed that it was processed. And it was just what my daughter requested. Thank you and Happy New Year.. Sarah Nordland, WA Just a note, our mat
arrived here one day before Christmas and it made my 9
year old so happy as that was the only gift on her list....thanks! Thanks. You just made
two kids pretty happy. Have a Happy Holiday. It's great !!!!!!!!!! Thank you so much... you (and santa) will be making an 8 year old aspiring gymnast very happy! Gail Ridgewood, NJ You guys rock THANKS SO MUCH!!! Mark,
Thank you so much for your excellent assistance! You have made my life
much easier at this busy time of year. Thank you so much, she went for the letter you had available
from Santa and was excited to hear her bar is coming, thank you. Thanks so much for all of your work to get this item to us for Christmas.
You have made three children very happy!!!!!
Happy Holidays! You guys are the best. Thank you! Thank you so much Tiffany!
My sister-in-law ordered a mat for my daughter and it arrived in just
a few days. We were worried the
gymnastics mini bar
would not arrive in time since we ordered after the cut-off date,
but it looks like it will also be here on time. Thank you for such
quick and friendly service. We will definitely be telling others at
our gym what a positive experience we had with matsmatsmats. Thank
you, Thank you for your on-going quality service. Happy Holidays! Norine Staten Island, NY I just wanted to formally say, "Thank you!" for your prompt processing and delivery of my order. I never expected the have the mats down before the delivery of my exercise equipment this afternoon. To my amazement UPS has just delivered my order. I appreciate the quick manner in which you processed and shipped my order. Without your prompt service, I would have had to move the equipment around to lay the mats. I know to some it's not a big deal, but to me, I appreciate excellent customer service. Have no worries, my future business is in your hands... and I look forward to passing on the word about MatsMatsMats.com to all my friends. Once again, “Thank you!” Daryl Hi guys! my harley door mat arrived today! WOW!!! I LOVE IT!! I hope it doesn't get stolen! I think I'll install a motion detector under it! I will be in touch to order one for my gas station! THANKS again! Henry Port Chester, NY Sarah, Thank you. I received the mats today. They are perfect! It’s a gift for my mother, she’s going to love them! Thanks again, Eliza I just wanted to tell you how pleased I was with your service. About a week before my daugther's seventh birthday, I ordered a practice balance beam for her. I was fairly certain that it wouldn't arrive on time, so I printed a picture of it to show her the day of her brithday party. Needless to say, our party started at 2:00 pm, and at 2:03 pm the Federal Express driver arrived with a big brown box. Not only did it get to us before expected, but it arrived of all days on a Saturday at no extra charge to me. Thank you so much for getting our delivery to us. The timing couldn't have been better. Oh, and by the way the quality of the beam is fantastic! Julie What a pleasant and pleasing surprise.
Thank you soooooooooo much.
That IS customer service and I'll be back.
Thanks again! THANKS SO MUCH. I ordered weight lifting gloves last Thurs and received them TODAY! They fit perfect and I can't wait to use them. Thanks again for the great service, if anyone asks where I got them I will be sure to send them to your website! Candi The incline mat looks great – my daughter will open it for her 7th birthday – thanks so much for making sure it got to me in time! Jeffrey Newtown Square, PA Mat works perfectly where I need it to. Thank you. Chastity Thanks so much.... you guys are great. I will try to get people I know to go to your site. Jolene Sanford, ME Tiffany, Thank you! Your services is awesome :-) Anita Thornhill, ON Canada Thank you so much.
I'm a first-time customer and you can bet I'll be back! Gil,
Thank you. I greatly appreciate your efforts, and
very timely response.
A pleasure to work with such a company. Thanks for great customer service! I received the blanket
and it it BEAUTIFUL! We ordered some of the Yama Yoga Mats for our yoga studio and we love the mats. Thank you. Valerie St. Augustine, FL The logo mat arrived.
It is spectacular so much better than we expected. Thank you again
its great! What speed on receiving my order. Tiffany, you guys are the best! Thank you so much for meeting your commitment and the followup. Angela Thanks Sarah.
You and your company have been a complete pleasure to work with.
I look forward to seeing the finished product [custom logo entrance mat]
in a couple of weeks.
Thanks! I just wanted to let
you know that I really appreciated your great service. I phoned and
placed my order with a
rep named Mark who was
extremely helpful (and rather hilarious). He guided me through the
pros and cons of kapok and buckwheat and was amusingly frank as we discussed
which might
best suit my particular sitting needs. I am quite
happy with my cushions and your excellent help! Thanks so much. Thanks for all your help - you guys were great. We had a speaker for our annual sales meeting back out and hired a Yoga Instructor in a pinch. Thanks for getting our mats to us so quickly and accommodating our needs. I will definitely recommend MatsMatsMats.com to anyone who needs yoga mats. Lara I purchased your cheetah gloves recently and LOVE them! I just bought a pair of purple. Thanks a bunch - LOVE your products! You guys ROCK! Diana I just wanted to say
how happy I am with my new mat. Its big, high quality and the price was
the best I have seen on the internet. Its hard to find
a good quality mat and I am so happy I found your website! Thank You! Thanks so much Tiffany.
I recently began to increase my weight training so I never needed gloves
in the past. I have seen several styles, but none stood out until I
saw the feature on these in the Muscle & Fitness Hers. I actually
went back to were I was looking at the magazine because I forgot the
website.
Best Regards, Thank
you Tiffany, I just placed the order. Thanks for
supporting the people overseas – we really appreciate
sites/companies that ship to APO addresses. My daughter is so thrilled.
Thanks again, Ms Boisier, I
received the gloves! And already used them in a workout. They are
really
nice and everyone at the gym was jealous. I will tell them where to
get them.
Thanks, Dear Mark... Just a note to let you know how much we love
our new personalized door mat for Ft Des Moines United Methodist Church.
It turned out beautiful. I certainly will refer other Churches to this
site. ALOHA, THANK YOU! I received the order of mats and I love them. Carol Ellen, Thanks for the prompt and personal response - a rarety in online customer service. I'll definately refer friends to you all in the future. Regards, Matt Allan: Wow! Thank you!
I did not expect such great customer service. I will
definitely go to you first for my workout needs in the future & tell
my
friends what a great company you are to work with. Thank you again. That
is super!! I had checked another website before yours and not only
did they want $200.00 for their mat but they were going to charge
another $200 for shipping and handling!!! Tiffany,
Hello. I just wanted to let you know that I received my order
yesterday. I ordered the maternity pillow and it is wonderful!
Just wanted to say "Thank You" for such a great product.
Now I am able to sleep thru the night comfortably. Hi Sarah, Thanks for the excellent customer service! Have a great day! Sherryl Brookline, MA I recently ordered your Complete Deluxe Yoga Kit. I'm very satisfied with the quality of the product and how fast it was shipped out to me. Thank you so much. Michael My new mat arrived as
you predicted. It is just what I had hoped for and I enjoy using it every
morning for my yoga.
Thanks again for your help. I absoultely love the logo mat - came out great, all
the kids like it too and we will probably be ordering another one soon.... Many thanks! Great Service.....a pleasure to do business with you! I compared 8-12 sites
on prices for yoga mats, blocks, and straps. Best prices and the products
were exactly what I was seeking at MatsMatsMats.com.
I also did
not receive any "cannot find the server" errors, which happened
at other sites. Thank you thank you thank you. You should have seen how
excited my daughter was when it made it just in time for her party
this weekend. Please tell everyone who was involved that we really
appreciate it. I just received the
oder! I'm very satisfied with my gloves!! Thank you for the information, I've always been happy with my orders from
your company, keep up the good work! I ordered my heated
mat on Monday and it arrived on Friday and I would just like to say thank
you for your quick service. I'm also very happy with
the merchandise quality and I will pass the word around my office to
order from matsmatsmats.com. Thanks again. Thank you so much! I shall pass the word along to other yoga enthusiasts
that your Thanks Mark, Love the tred mat by the way, what a difference
in noise! Thanks again! Am amazed. This web-site was hot-stuff. I deal with many websites that
can't understand a customer going back to make a change on an order AFTER
shipping info is recorded. This site was fool-proof..... It was a breeze
to navigate. Thank you for the GREAT customer service. Thanks a bunch Ellen! I really do appreciate your professionalism. I will always recommend Matsmatsmats to my fellow yoga doers. Janelle You are the only people I order from--your products are superb. Yvonne Mark, Thank you so much for all your help last week. I did
receive the bolster on Friday in time for the yoga workshop. It is so
nice to find helpful people in our
day to day life and I just want you to know how much I
appreciate your help. Thank You. Thank you very much for the attention to this order. The mats are pretty
impressive! Thank you again for your assistance. Your company
has been terrific to work with. I just wanted to thank you so very much for shipping this
item I ordered so quickly. I received it 2 days ago in plenty of time
for Christmas!
THANK YOU! Have a wonderful holiday! MERRY CHRISTMAS! I, Angel Butler, want
to thank you for giving me a notice about my shipment. That shows me you
really care about your customers.
With great appreciation, I just wanted to say that I received my mat yesterday
as you'd promised and it's wonderful. Thanks very much and have a great
day. Thanks for working on this, Gil. As I said to Mark
Carmer (via email) in January, your company has incredible customer service.
I appreciate
that and will refer people to your company when I can. Have
a good day. I have just received my Yoga Mat and Cover set (Natural unbleached cotton) and I am quite pleased. The fabric is thick and durable, the stuffing is soft and even, and the workmanship appears to be quality as well. I usually get nervous about ordering things "sight-unseen", but you have come through brilliantly for me! Thank you. Laurie Hi Mandy, I received
the blanket today - it's beautiful! Thanks. Great site! Had the gloves I wanted and great quality!!! Audrey Just a quick note to thank you for the timely delivery of our wrestling mats. We are very pleased with your product. Thank you again. Alisa I just wanted to take a moment to tell you how impressed I was by the quick delivery of my new (and awesome) yoga mat. I ordered it late Monday night and it was at my house on Wednesday! Based on your website, I thought it would take 7-10 days, and I couldn't get over the fact that arrived in virtually a day. Thank you, thank you, thank you! I can't wait for my next yoga class! Rachael Kaplan Thank you very much.
I really appreciate working with such professional people. Ellen, I received the mat and it is great. Thank you... Glenn Gil, thank you very much. My friends here love the utopian, and will put
it to good use. They're also excited about the other mats we ordered. I would like to thank you so much for your time and patience! Thank you,
and have a wonderful day! Just want to say thank
you for the great deal, service and products. All has arrived safely at
Lesley University and we are happily using the beautifully-colored
blankets and the belts. I would
not hesitate to recommend you to others and to purchase from you again.
Happy, happy. Pray for peace, blessings, Ellen,
Awesome service. I would hope with all those great mats at your disposal,
you do some POWER ful Yoga!!!
BTW, many of my friends have ordered your mats. I just wanted to say thank you so much for getting me my yoga mat and carrier as promised! I absolutely love it and I will definately recommend you! Thanks. We will definitely recommend your site to all of our wrestling contacts looking for mats. In the meantime, keep your eyes peeled for the rankings...Glenn is ranked #2 on the U.S. National Team, (Greco-Roman) he placed 2nd at World Team Trials, and he is trying to make his way to #1. Hopefully he will be one of our next Olympians for 2004. You can take some credit for his wrestling status, knowing that he is getting practice at home on the mat you sold him. Thanks. Rebecca You have been a pleasure to deal with - efficient, friendly, responsive. If you are any indication of the quality of the rest of your organization, I will most certainly give my business to MatsMatsMats.com in the future. Ava Thanks so much...the mats came in time for my class and everyone was so
pleased! Thanks for the extra effort on your part! I really appreciate all the help! I got the mat roll today and even had enough time to cut 10 of them for my afternoon class at the school. The kids were THRILLED! And, I love the color! Thank you for allowing
orders to military APO addresses, I appreciate your support for Americans
living abroad (many website companies
unfortunately
won't ship to APO military address). Just so you know, i will be teaching
Yoga free of charge to military members and their families. Thanks so much for the info. As long as I continue teaching these classes you'll be hearing from me. Received my entry mat just yesterday. Thanks for the 10-day
turn around. Not bad given the holidays. The mat looks to be of great
quality too.
I wouldn't
hesitate in patronizing your online store in the future. Hi Ellen - Thank you so much for your prompt reply. It really is refreshing to do business with you and your company, your responses are prompt and very helpful. Did I tell you I love my blankets? Jeanne I just wanted to say thanks - my husband and I have ordered from your site twice now, and each time, the products arrived more quickly than expected, and were of incredible quality! This site is one of the best values on the web for yoga aficionados!! Wow! Now that is customer service! Thank You. Greetings! You
will notice that we purchased two 5x10 foot pieces of wrestling
mat from you last November. I must say this has been one of the best
investments we've made - my three kids play on the mats frequently.
I have two boys - both wrestle and work out. And I have a daughter
who is big in gymnastics. I just wanted to let you know that I received the tote bag and I love it! Alan What great customer service! Rarely do you see this with online purchasing and I greatly appreciate it. I will be sure to direct all my friends and yoga classmates to your website! Keep up the good work! Many thanks, Marybeth Thank you Mark - you rock! I love the mat bag and appreciate the speedy delivery. Thanks. Anne Ellen, I just wanted to send you a note thanking you for a quick delivery and a great product. My Yoga Mat arrived yesterday, Tuesday Nov 18th,. I am very pleased and took the mat for my yoga class last night, and it was so comfortable. I was a bit worried that it might slip on the tile floors, but it did not. My 1 1/2 hour class flew by with much more ease to my back. I am passing the word on to the other 12 people in class who are still using thin rubber mats and they seem very interested. So, thank you for a great product at a reasonable price. Denise Thanks and know that
I continually talk about how great the mats are and the service I've
received. I will tell people about your web site
and hopefully they'll buy mats directly from you!
Thanks again for all your help. Wow! Thanks! I can't tell you how nice it is to get good customer service. Evangeline Alexandria, VA I just wanted to
drop you folks a note and say thank you for your wonderful customer
service. I had emailed you regarding the staus of my order, and I received
a phone call from Elaine in your customer service department the very
same day. I appreciate your promptness and kindness. I have since recieved
my
order,
and I
am very
satisfied.
Thank you again, Marne I just want to let you know that I have received my order (I ordered a yoga mat and a case for it) the other day and very pleased with them. They were perfect. I look forward to doing business with you again and I will definitely recommend you to all my friends and coworkers. Keep up the great work and service. Enrico Thank you for your
professionalism and responsiveness. This is business the way it should
be done. A rarity in today's marketplace. Needless to say, I was shocked
-- your tone was warm, you validated my concerns, remedied my problem
quickly, gave me an added bonus AND provided your name/direct dial, in
case this wasn't enough. Bravo! (Okay, so you didn't solve world hunger,
but trust me, given most of the customer service out there, this was a
real breath of fresh air. If I can make the effort to complain, I can
certainly take 5 minutes to pat someone on the back). Mandy, thank you
very much!! I look forward to the bolsters. Thanks, Mark. I appreciate your prompt attention and excellent customer
service. It's rare that we get an ice storm here in Austin, TX. Mandy, thank
you so much. I received it yesterday. I appreciate
your
help. Hi Ellen, Received the Purple Roll today. Thanks for the great service. Thanks for all your
help- it's been great doing business with
you! Thank you so much for expediting the delivery of my pillow. I tried it out immediately, and it will be perfect after my surgery tomorrow. I am certain that this will help my recovery remendously! Have a great day. Diane Thank you very much.
I used the mat on Saturday and it was very pleased with it. Even a sweaty
Ashtanga class didn't mar the stickiness! I recommended it to my yoga
buddy, who was slipping all over his borrowed, stinky gym mat. yuck. I recieved my [wrestling] mats today and I must say that I am very satisfied!! I will be using your company again when I open a second school soon!! Thank you very much for your excellent customer service!! Customer for life, I. Marquez Everything is perfect and I will call for additional order [of yoga mats] in two weeks! Again thank you for your promptness & helpfulness as always! Great job! Paul-Shaun Thank You it is a pleasure to do business with a reliable merchant. Elaine, I really appreciate
your timely responses to my e-mail and the great service you have provided
me. I will recommend your company to my pilates/yoga classmates
and friends. I am most impressed with your customer service department and will do further business with your company. All the items I have received from your company have been of excellent quality. Nancy I got my mat the other day. Love it Love it Love it ! Thanks so much. Deb We recieved our mats and they're great, perfect condition, on-time delivery, excellent. I'll be referring you guys around to the centers i know all over the country! Many thanks again. Elena I received today!!!!!
Thanks so much for helping! Thank you so much for your prompt attention to my order. So very much appreciate that! Thanks, Maitri Richardson, TX I wanted to say thank
you for getting the yoga mat to me before I leave on our adventure. Your follow up and
thorough handling of this matter is refreshing customer service to say
the least! I look forward to doing business with a company that puts the
customer first! Best regards, Mark, thank you!
I will be looking to buy a video on Yoga for couples soon. I just have to
select the right one. You will be first on my list to compare. Gil, since I live overseas it is difficult to receive good customer service. Thank You for I Just wanted to thank
you for your immediate response. I can't tell you how many companies
I send messages to from the Internet and then never hear from them - it's
their loss. You have fantastic customer service! :) I will be placing
an order shortly. It's actually my sister who is pregnant....it's her
first. I will pass on the congrats along with her gift :) Thank you for confirmation!
Great service and looking forward to further orders! Thanks for following
through and for confirming that I didn't place the order more than once!
(I'm new at this on-line ordering thing.) Mark, Your company could not imagine what this
has meant to us. We Thank you! The tote
bag I got is terrific! Thank you very much
Mark. You're the best! The zabuttons and zafus were perfect. Thank you very much
for all of you help:-) Thank you for your
prompt shipment of my order. Thank you very much
for your quick response to our situation. My daughter must have inadvertently
selected the green color, but I am very glad we can rectify the situation. Thank you for all
your help- I really appreciate it! Thank you for getting
this quote to me so quickly. Hello, I recently
purchased two of your Yoga Weave mats and I am very happy with them and
your service. The mats were packaged perfectly and in a nice time and
space saving manner. I order a lot of products on-line and I just wanted
to let you know that yours is top notch for service and quality. I even
received the mats several days before they were expected to be in. I have
praised and will continue to praise your company to anyone I know looking
for any kind of mats. Few company's these days take the time to care about
their customers. Keep up the good work. Thank you for your
quick response. You have been most helpful. Thank you very much
Mark. It has been very pleasant working with MatsMatsMats. I'm sure I
will be using you in the future. I just received my
order today, and I was very impressed with the quick service. |
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Mark, I doubt that you remember me but I ordered a special cut mat for our office in August. I had spoken to you on the phone explaining that the mat was to be used on a hard wood floor and would be in between the two of us in my office to have as a cushion to roll our chairs on and protect the floor. I'm writing to tell you that it works WONDERFUL! (I've attached a picture of my office). Thank you so much for your help and assistance.