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Customer Testimonials



What People Are Saying About Us ~ Continued

Carpet Floor MatMark, I doubt that you remember me but I ordered a special cut mat for our office in August. I had spoken to you on the phone explaining that the mat was to be used on a hard wood floor and would be in between the two of us in my office to have as a cushion to roll our chairs on and protect the floor. I'm writing to tell you that it works WONDERFUL! (I've attached a picture of my office). Thank you so much for your help and assistance.

Jennifer
Torrance, CA


So far I've had excellent experience with Matsmatsmats. I'm very please expecially when I had to make a change on my first order, they were courteous and amended my order without any problems. I will continue to shop at this site.

Ruth
Douglaston, NY


Just want to say thanks for my zafu meditation cushion, its quality and your rapid delivery of it. Thanks to Tiffany for help in changing my order.

Bob
Cincinnati, OH


The antifatigue mats are great. You've made our pharmacy a much more comfortable place to work. Thanks very much.

Shane
Nashville, MI



I am very satisfied with your site. It had a very nice selection of products. The site was very fast and accepted my payment instantly! Thank you!

Susan
Vienna, VA



I was impressed with the amount of products to choose from. I also was able to get ideas for other products to use in the future. This was a great web site and a very helpful company. I called your 800 number and was given all the help I needed to continue to navigate the site. It's a winner for me!!!

Nancy
Owings Mills, MD


I just wanted to send a great big thanks to your company. I ordered a large mat & a set of beginning bars for my 7 year old daughter for Christmas....she LOVES them.

Your on line ordering was so easy, the product shipped fast, even in time for Christmas. The mat & bars are so well made, I don't worry as much about her getting hurt.

I am a 110 % satisfied customer & I will recommend your company to all of my daughters gymastics team memebers.

Thanks again, your products made my little girl have a fabulous Christmas morning & lots more days to come.

Christy
Gymnast Mom From Florida


I have been using the Coverupz Gloves for at least a couple years, and absolutely love them, especially for weightlifting and occasional mountain biking.

Tanisha
Littleton, CO


The BAR and Matt is AWESOME!!!!  THEY BEYOND LOVED IT!!!!  It is a SUPER BAR---FANTASTIC QUALITY!!!  I am very happy. 

Stacey
Saline, MI


Thank you and those there that work with you very much for getting our order out so quick. The kids loved them.  Thanks again. Thanks again and Merry Christmas.

Rob
Nixa, MO


You people are amazing! The order arrived Friday, 12/22/06. Praise the Lord! Thank you very, very much.

Maureen
Bear, DE


Just wanted to thank you for outstanding service. I ordered my daughters gym mat on 12/12/06 and recieved it today (12/15/06). It was a last minute addition to her Santa list when she sat on his lap. Happy Holidays to everyone.

Emily
Seaford, NY


Thank your for your quick response.  I called and placed the order today.  Tiffany was the rep that I talked to and she was the most pleasant rep I have ordered from in a long, long time.  She was efficient and helpful.  She needs a "pat on the back" for how well she does her job. Thanks, Merry Christmas.

Gregory
Hays, KS 67601


Thank you for getting back to me so quickly...you have just earned a repeat customer!

Steve Schrock, Head Coach
Kadena High School Wrestling
Kadena Air Base
Okinawa, Japan


I just want to say I was thrilled to find your site, I have been looking for these items [kids playmats] for quite a while. Thank you for the great customer service as well, such a nice change of pace now a days! Merry Christmas!

Rise Phillips
Springtown, TX


I ordered mats from matsmatsmats.com last Thursday. They came in the mail on Saturday. The mat looks great and delivery was super quick. I couldn't be happier with your product. Thanks again.

Eric
Enfield, CT


Thank you so much Tiffany. It is refreshing to know that there is a customer
service department that actually provides customer service. You have been
very helpful and I appreciate your hard work. You have made my purchase of meditation cushions from Matsmatsmats.com worth the investment. Thanks again.

Jody
Gray, TN


A very easy and attractive website, well done!

Walt
Kennewick, WA


Mark, Heather ( the Owner) and I are really quite impressed with your logo mats.  We have never seen anything so nice and well made on an outdoor mat. Thank you so much!

Jany
Burbank, CA 91505


Sarah, This is PERFECT!!!  Thank you so much for being so patient with me and standing firm on the quality.  I knew we wanted it to be just right too, but was considering settling for less than perfect.  Thanks for keeping me on target!  Thank you thank you thank you!  We are getting ready to order new entry mats for our schools here locally and you can bet your last dollar that I will tell our school district about the amazing customer service and attention to detail that we have received from your company.  Thank you!

Shana
Loveland, CO


Tiffany, Thanks very much for your efforts. I am very pleased with the level of service that you have given us. If we need more mats we will definitely buy them from you.

Sean
Kearns UT


Sarah, What a first class response.  Your competitors were not even close in the detail that you gave in your description. 

Andy
Colonel's Limited, LLC
Papa John's Pizza
Vienna, VA


Had trouble finding a play mat like this on any other site. This is exactly what I wanted and I am very happy to have found it!

Melissa
Vancouver, WA


Just received a play mat for my grandson. You absolutely do not misrepresent your fine product. The mat is everything you advertised it would be. This is my first time ordering from you and it won't be my last. Thank you.

Patricia
Clinton, CT


The order has been received (last Wednesday) and I am thoroughly enjoying using it.  It is exactly what I have been wanting for years.  Thank you. 

Kay
Pittsburgh, PA


Kami, Thank you so much for your help.  I would commend your customer service.  If any of my friends need a new yoga mat, I will be sure to recommend your company.

Christina
Santa Monica, CA


The mini bar I ordered arrived today, a full week earlier than expected! We
are thrilled with the quality, it was much better than I expected. My two
gymnast daughters absolutely love it! Thanks for a great product, at the
best price around.

Mary
Plaistow, NH


Tiffany, Thanks again for all of your help, we've blown them up <exercise balls> and they're quickly becoming the envy of our office – so I'll try to drive some more customers your way!

Mike
Washington, DC


Dear Mark, Our yoga instructor recommended your website. I got the mats today and they are very good. Today I conducted the class and many seniors did yoga on chairs as there were few mats available. Mats are very good. We need more.

Gopi
Fremont, CA


I found exactly what I was looking and at the right price! Thanks.

Lori
Nashville, NC


Good Morning Sarah, Just a quick note: Thank you so much for helping get the rest mat on time. There's one thing you don't see much this days and that is your great customer service skills.

Ada
Haltom City, TX


I want to thank you for the wonderful logo mat you designed for the Portage Curling Club Everyone was very complimentary.

Michele
Portage, WI


Tiffany, Just received the 2 pr of workout gloves - WOW!  They're killer!  Medium was perfect. Even tho my hands are small, the medium fit perfectly & small would not have fit this well.  I'm sure the other chix/ladies at the gym will wonder where the heck I got these. They're a must-have. Thanks for a great product and great service.

Denise
Queens, NY


Sandra, I just wanted to thank you and your staff for all your efforts!  The package arrived on time and is packed and ready for New York!  I was very impressed with you and everyone I dealt with. Everyone was very helpful!  I will sing your praises in New York @ my conference.  Thanks so much!!

Kate
Indianapolis, IN


I wanted to express my sincere thanks and praise for the excellent customer service provided by Ms. Tiffany Smith today in helping me process my order for yoga materials.  She not only offered helpful advice on the right yoga mat but also was very patient with me as i figured out the most cost efficient package to purchase.  Thank you.

Darpana
Washington, DC


Dear Kami, We are, so far, THRILLED, with the customer service at MATS, MATS, MATS!!  My daughter's red gymnastics mat arrived yesterday and the balance beam will arrive on her birthday.  I wish I would have ordered from you at Christmas.  I will highly recommend your company to all my friends here in Atlanta, Georgia.

Christine
Atlanta, GA


Sarah, I got the mats on Friday and they look great.  You guys do great work and are very quick to deliver.  Great Job!  I'll let the other SigEp chapters know about MatsMatsMats!

Gene
Vienna, VA


Sarah, I wanted to take a minute to thank you and express how impressed I am with your company.  In today's age, it is extremely rare to get not only a great price, but excellent turn around time and service from a company.  Furthermore it is almost non-exsistant to also get incredible customer service!  I ended up emailing a couple of times with questions about delivery time.  You and another person responded immediately to my emails. Due to many disappointing past experiences,  I wasn't very optimistic about even getting the mat by my daughter's birthday party, which is Sunday the 15th.  Then to my great suprise, we received it on Wednesday the 11th, which is her actual birthday.  We were thrilled and she absolutely loves it.  I will not only definitely be using you for future purchases, but will be spreading the word as well! Thanks again,

Natalie
Shelby Township, MI


Hi Kami, I just want to express my gratitude for the excellent service you provided. Your management needs to know how extremely good you are at providing the best customer service I have experienced in a very very long time. Please pass this on to management.

Robert
Irving, TX


Mark, Sounds perfect, thanks for the update. I really appreciate the level of service.

Michael
Agape Life Church
Arvada, CO


Thanks. The mats for the columns in our basement fit perfectly. Thanks for doing it so quickly - they are perfect. We will place an order for more tumbling mats as our kids get older. Thanks again.

Rebecca
Washington, DC



Hi, I just wanted to thank you. I received my order (051220-92347). I placed this order 12/20 as Christmas gift for my daughter (I found out the day before that the gift I had ordered from another company was on indefinate backorder). Thinking that the order was going to take at least a week or two to arrive I printed out a picture of the mat with a Santa letter of explaination. I cannot tell you how surprised and pleased I was to find the package when I came home from work yesterday. Thanks again and happy holidays.

Lisa
Nutley, NJ


I just wanted to take a moment to thank you for getting our order to us in time for Christmas. We ordered a couple days after the official deadline, and although we were keeping our fingers crossed, we really didn't expect to receive it in time. Well, surprise, surprise, the fed ex guy just left our house, and we will have two very happy girls on Christmas day (a picture just isn't the same :) ). Thank you very much and Happy Holidays!!

Leilani
Mead, WA


Hi Kami, Thank you very much for the excellent service. It has become a rare event when customer service is actually that. Please let your management know what an asset I believe you are to the firm. Merry Christmas and Happy New Year.

Bob
Colorado Springs, CO


I received my mat today. I think it was the fastest I have ever received anything. THANK YOU!!!! Merry Christmas.

Michelle
Clifton Park, NY


Kami, Thank you!!!!!!! You have made my day. Please pass this on to your supervisor - you pleasant and prompt reply mean the world. Merry Christmas.

Jennifer
Old Hickory, TN


I am very satisfied. Repeat purchase. Initial order arrived right on time (a little over 4 weeks on a 4-6 week lead time). Excellent quality.

Lorin
Villanova, PA


I received my order a few days ago, a suede covered 4" X 8'low balance beam. I was very pleased with the speedy delivery and the fine quality of your product. I'm sure my granddaughter will be very happy with her gift. Thank you.

Dennis
Laguna Woods, CA


Dear Kami, I received my mats as promised. They came on Friday and the party is Sunday!!! Thanks again. The mats are perfect! They are brightly colored, strong and
sturdy and priced better than department stores!! We will have three very happy boys!! I also wanted to thank you for your level of customer service! It is hard to find places that will go the extra for the customer----especially shopping on the internet. But you did and our gifts would not have made it if you didn't. So thanks and THANKS again!! Sure to shop again!!

Kimberly
Forest Hill, MD


Mark We have received the mats - they look great, thank you for your help.

Fiona
Mahwah, NJ


Dear Sarah, I would like to say that matsmatsmats custom made mat was a hit with the studio owner. She absolutely loved it. I was pretty nervous ordering from a company that I didn't know much about and also billed my credit card before I saw the merchandise. But you guys reassured me that it was 100% guaranteed returnable if not satisfied. I sent you a logo and you guys matched up the colors perfectly. I am truly impressed with the company and especially the customer service. Thank you so much and I will 100% definitely order from you guys again. Sincerely,

Drew
Allthatjazz Dance Centre
Hamilton, OH


Tiffany, I really appreciate your help regarding this matter. Not only did you answer
fast, but you solved my problem. Thank you very much. I am really glad I made business with your company.

Giselle
Purdue University
West Lafayette, IN


Mark, Mats received - they're great! Thanks.

Jennifer
Dance Art Studio
Dublin, GA


Great site- easy to use!

Rebecca
Provo, UT


Sarah, I can't wait to see the mats. You have truly given us terrific customer service
we will certainly remember that when everyone sees the new mats and wants them for themselves! Happy Thanksgiving!

Linda
Patuxent River, MD


Tiffany, I want to thank you for such a high quality of customer service. You should be proud of the work that you do. Thank You

Fran
Boston, MA


Thanks for the prompt service Kami. We can't believe the mats arrived this past Saturday. That was the fastest I've seen something arrive from the west coast. The boys are relly thrilled. Is there any website that I can write a review of the great service you provided? Thanks again,

Mark
Lovettsville, VA


Thank you, Sarah. I am impressed with your customer service follow up. Have a nice weekend.

Mike
Indianapolis, IN


We have already received our order, much quicker than expected, and we're very pleased. I'm sure we will be ordering from you again.

Harriet
Live Oak, FL


Kami, due to your very good customer service, i've already bought 3 mats from you for myself for my various homes, and have sent a friend. keep up the good work!

John
South Salem, NY



With your great prices, selection of products, and your evident great customer service, I will definitely come back to MatsMatsMats.com for all of my yoga products needs. Not to mention telling all of my friends about you guys! Thank you again.

Yerman
Los Angeles, CA


You guys ROCK!! That is sooo terrific! We're way in time for the bday!! Thanks so much

Sam
Powell, OH


Wow. Thanks you are awesome and quick !!!

Pete
Farmington, UT


Good selection. Excellent prices.

Bill
Sacramento, CA



I received my mats today!! I was so excited! I ordered the "seconds mats" for an inexpensive way to get loaner mats for my kids' yoga classes that I will begin teaching soon - and I am SO impressed with the thickness, strength and feel of the mats. I also love the assorted colors - perfect for a kids' class. Thank you for offering such good quality at a low price.

Dareece Navarro
Eugene, OR

Kami - Thank you for the prompt reply and specific instructions. I like the way MatsMatsMats.com takes care of its customers!

Charles
Dallas, TX


Thank you so much for your wonderful business ethics.

Lorraine
Lincoln Park, NJ


Hi Tiffany, Thank you for assisting on this order. Please also forward this to Mark who helped us. We wanted him to get the photo of our first class. The classes are quickly taking off and we will be in need of more props soon...We LOVE the props!!!

MatsMatsMats rocks! Thank you again for helping us get exactly what we needed and so fast!

Marianne & Melissa
Tortuga Yoga
Long Beach, CA


I am happy to report the [carpet logo mat] order was fulfilled to my satisfaction. Please extend my thanks to Sarah for her help. Warm regards.

Debbie
Rock Hill, SC



Kami, Thank you so much for all of your assistance with my mat order. You have been
very helpful and we appreciate the time you have taken with us.

Robin
Licensed Clinical Psychologist
Registered Yoga Teacher (RYT)
Archbold Integrative Medicine Center


Hi, I just wanted to let you know that the Yoga mat I bought from you is one of the best I've ever had. I didn't find another place that sells 80" long Yoga mats - plus, this one is extra sticky and comes in pink! It's perfect! :-)

Tabea
Boston, MA


GREAT! Prompt delivery and I love the gloves---thank you.

Margarita
San Antonio, TX


Tiffany, Thank you for your excellent attention to detail. The mats arrived here at 7:30 a.m. I am very grateful for your assistance. You've made a positive difference in my day. Keep up your great work!! I'll recommend your company to others.

Kathy
Urbandale, IA


Hi, Mark, We love the [custom carpet logo] mats! We are going to add a fourth mat. Thanks so much, the mats that I have are awesome! Thanks,

Linda
Brewster Academy
Wolfeboro, NH


Thank you so much for your prompt attention and care on this matter, Mark. I really appreciate it, as I know me and my students love to support this cause [the fight against Breast Cancer]. You can't imagine how many students I have who are survivors. Best,

Erin
Bikram Yoga Main Line
Berwyn, PA


Wow! You can be sure I'll recommend your company to everyone I know in my yoga circle. Thanks,

Rita
Manorville, NY


Sarah, We just received our USAF [logo] mat and it looks absolutely awesome. Thank you so much for all of your help with this. It really brightens up the doorway.

Jeremy
Kent, OH


I really love my Yama yoga mat. It feels like a Rolls Royce.

Irene
New York, NY


Mark, The order has arrived and everything looks great - thanks so much for your help! Thanks also for helping Tina - I know she and her husband, Ken, will enjoy their yoga mats! :~)

Dana
Mobile, AL


Just wanted to let you know that we just received our [custom logo] mat and we are extremely pleased with the look. You guys did a great job!

Mary
Elk Grove, IL


Tiffany, You have made an eight years olds birthday the best ever. Thank you so much for helping to have her gift arrive on time!!

Andrea
Waltham, MA


I love the mats! They are a great asset to my martial arts gym!

Deanna
Martial Athletic Club
Marshall, Minnesota


You definitely exceeded this customer's expectations. I ordered from you a large number of your 'irregular' mats. I needed them for a class at the end of the week. You cheerfully upgraded my shipping without charge. They arrived almost instantly and they are beautiful. Many students immediately used them and had a better experience because of having them in time and because they are excellent mats. You shine as an example of a great business. Thank you,

Kevin
Holderness, NH


I recently ordered a mat for my "Tumble Tots" program. The mat is great and it was delivered a day ahead of schedule! This is so refreshing since we have been having problems with both our main suppliers. Thanks for the great service!!!!!!!!

Karan
Kanton, MA


I just wanted to say that on 9/12/04 I had placed an order for a gymnastics mats. I received the mat on 9/16/04- just in time for my daughters birthday. The mat was a last minute present & I am very impressed with the short time in which it was shipped to me & the quality of it. I am also impressed with the price considering that I had looked around and your price was the most reasonable!! I plan on purchasing more mats in th future. Thank you so much- it made my daughter's birthday even more special by arriving
that day. Keep up the great work!!

Jennifer
Blasdell, NY


Tiffany, Wow! I must say that that was truly the fastest customer service I have ever received from a company. Also, you completely answered my question and left no worries. Thank you. You should be commended on the wonderful job that you do.

Pamela
Wharton, NJ


I wanted to let you know I received the mat and it was a pleasure doing business with you. Ordering on your website was extremely easy, and the mat was here in about 2 days. Thanks for the great service.

Tobi
Copley, OH


Thank you so much for getting our logo entry mats to Arizona in time. It was the focal point at the ceremony. They look great and my client was very pleased with them.

Susan
Phoenix, AZ


Tiffany, You can show this to your boss. You are a great service representative for
your company. I only hope that my service people handle orders as you have. My grandaughter will be thrilled and I will be a hero.Again thanks for your help and excellent service.

Dennis
Palatine, IL


This is a great mat [kids puzzle mat], and the baby loves it.

Martine
New York, NY


Mark, I ordered a [wrestling] mat from you on July 5 and it was delivered on July 23.
I was impressed with your product!

Michael
Waco, TX


Mark, I received the kids yoga mats this week. They will work great, thanks! I will take them to our next PE inservice next month to show the rest of the district
PE teachers. Thanks again!

Dan
Lindbergh PE
Mesa, AZ



Sarah, I received the orange blankets and I am very satisfied with them. Above all what I am most satisfied with is doing business with you. You are a great asset to your company. You are a very caring person and that is something very hard to find these days. Much thanks to you and everybody involved in a job well done.

Arelys
Crystal Springs, MS


Thank you so much for such excellent service and quick shipping. It is very much appreciated!!

Nina
Seattle, WA


Tiffany, I want to thank you so very much for getting my order out as promised. It is very important that I receive them by the 18th and it looks like because of the follow through there at MatsMatsMats, I will get my order. Again, Thank You, and have a wonderful day!

Becky
Laguana Niguel, CA


Great site. I'm an educator on a limited budget. Good package deals on what I'm looking for for my students. Thanks!

Jody
Seattle, WA


Mark, Everything arrived in perfect timing and in perfect order. Thanks for all your help and prompt service with everything. Once I build my yoga classes I 'll be ordering more supplies from you! Regards,

Isabelle
Scottsdale, AZ


We got the [custom crosslink folding] mat and it looks great. Thanks.

Mark
Richmond, VA


Hi Sarah, My purchase may not have been subsantial but when I requested that the shipment be expedited, you guys responded quick and did actually that.... The mat was shipped the same day, no additional cost and the price is about $150.00 less in other Internet stores (excluding delivery!!) Great experience shopping at matmatsmats.com!!
Thanks Again.

Gerry
Milpitas, CA


THANK YOU so much for your help. Our rugs arrived today and are PERFECT. Great quality and style. Thanks again!

Deanna
Minneapolis, MN


Tiffany, I got the mats two days ago and opened them last night. They are perfect and I am extremely happy with the purchase. My jiu jitsu trainer is coming over tonight and I am sure the mats will perform great.

Ian
Chicago, IL



I received my mat on Friday - it was absolutely perfect. Thank you very much. I am telling all my friends if they need any mats where to go. Thanks again it was fabulous.

Linda
Jamaica, VT


Bret, I want to thank you for having my order delivered in perfect condition. You were very professional and assisted me well because everything worked out great!!! Thank you, Sincerely,

Kathleen
Huntington Beach, CA


Tiffany, This is good news! I'm still expecting that the order will arrive on the 24th or very early the 25th so we can have mats down for our doors officially opening at noon the 25th. I Appreciate your communication w/me on our order…it shows exemplary customer service & you should be commended!

Sue
Harvest Christian Center
Laramie, WY


Mark, Thanks for all your help. The mats are great.

Michelle
Brooklyn, NY


Thank you very much for your promtness. I received my mat before i expected it and think the quality of your product is exceptional. Its a great mat for the money.

Kevin
Tunkhannock, PA


Sarah, Hi! Thank you so much for all your assistance in getting the mat printed and rushed to us for the holidays! It's beautiful! I know they will love it. It will look great on the dock next to their boat! You all did a wonderful job and it was a pleasure working with you. We wish you have a Happy and Healthy New Year! With appreciation,

Stacey and Bob
Chaska, MN



Dear Tiffany, I want to thank you and your company for getting my order here before Christmas, it arrived on the 24th. Just in time to wrap it and put it under the tree. I know I put in the order late and I really appreciate the speed that it was processed. And it was just what my daughter requested. Thank you and Happy New Year..

Sarah
Nordland, WA

Just a note, our mat arrived here one day before Christmas and it made my 9 year old so happy as that was the only gift on her list....thanks!

Diane
Warrington, PA


Thanks. You just made two kids pretty happy. Have a Happy Holiday.

Josh
Atlanta, GA



It's great !!!!!!!!!! Thank you so much... you (and santa) will be making an 8 year old aspiring gymnast very happy!

Gail
Ridgewood, NJ

You guys rock THANKS SO MUCH!!!

Scott
Plainfield, IL


Mark, Thank you so much for your excellent assistance! You have made my life much easier at this busy time of year.

Jeannie
Stanwood, WA


Thank you so much, she went for the letter you had available from Santa and was excited to hear her bar is coming, thank you.

Amy
Hebron, OH


Thanks so much for all of your work to get this item to us for Christmas. You have made three children very happy!!!!! Happy Holidays!

Ginger
Alpharetta, GA


You guys are the best. Thank you!

Michael
Redding, CT


Thank you so much Tiffany! My sister-in-law ordered a mat for my daughter and it arrived in just a few days. We were worried the gymnastics mini bar would not arrive in time since we ordered after the cut-off date, but it looks like it will also be here on time. Thank you for such quick and friendly service. We will definitely be telling others at our gym what a positive experience we had with matsmatsmats. Thank you,

Jen
Westminster, MD



Thank you for your on-going quality service. Happy Holidays!

Norine
Staten Island, NY

I just wanted to formally say, "Thank you!" for your prompt processing and delivery of my order. I never expected the have the mats down before the delivery of my exercise equipment this afternoon. To my amazement UPS has just delivered my order. I appreciate the quick manner in which you processed and shipped my order. Without your prompt service, I would have had to move the equipment around to lay the mats. I know to some it's not a big deal, but to me, I appreciate excellent customer service.

Have no worries, my future business is in your hands... and I look forward to passing on the word about MatsMatsMats.com to all my friends. Once again, “Thank you!”

Daryl
Dublin, OH



Hi guys! my harley door mat arrived today! WOW!!! I LOVE IT!! I hope it doesn't get stolen! I think I'll install a motion detector under it! I will be in touch to order one for my gas station! THANKS again!

Henry
Port Chester, NY



Sarah, Thank you. I received the mats today. They are perfect! It's a gift for my mother, she's going to love them! Thanks again,

Eliza
Jericho, VT



I just wanted to tell you how pleased I was with your service. About a week before my daugther's seventh birthday, I ordered a practice balance beam for her. I was fairly certain that it wouldn't arrive on time, so I printed a picture of it to show her the day of her brithday party. Needless to say, our party started at 2:00 pm, and at 2:03 pm the Federal Express driver arrived with a big brown box. Not only did it get to us before expected, but it arrived of all days on a Saturday at no extra charge to me. Thank you so much for getting our delivery to us. The timing couldn't have been better.

Oh, and by the way the quality of the beam is fantastic!

Julie
Saratoga, CA


What a pleasant and pleasing surprise. Thank you soooooooooo much. That IS customer service and I'll be back. Thanks again!

Keith
Boston, MA


THANKS SO MUCH. I ordered weight lifting gloves last Thurs and received them TODAY! They fit perfect and I can't wait to use them. Thanks again for the great service, if anyone asks where I got them I will be sure to send them to your website!

Candi
Dallas, TX



The incline mat looks great – my daughter will open it for her 7th birthday – thanks so much for making sure it got to me in time!

Jeffrey
Newtown Square, PA


Mat works perfectly where I need it to. Thank you.

Chastity
Brooklyn, NY



Thanks so much.... you guys are great. I will try to get people I know to go to your site.

Jolene
Sanford, ME




Tiffany, Thank you! Your services is awesome :-)

Anita
Thornhill, ON
Canada

Thank you so much. I'm a first-time customer and you can bet I'll be back!

John Hall, Kid Escape!
Cincinnati, OH


Gil, Thank you. I greatly appreciate your efforts, and very timely response. A pleasure to work with such a company.

Michael, Co-Founder & Co-Director
Namaste New York
New York, NY


Thanks for great customer service! I received the blanket and it it BEAUTIFUL!

Sherryl
Brookline, MA



We ordered some of the Yama Yoga Mats for our yoga studio and we love the mats. Thank you.

Valerie
St. Augustine, FL

The logo mat arrived. It is spectacular so much better than we expected. Thank you again its great!

Rita
Cmch, NJ


What speed on receiving my order.

Larry
Fishers, IN


Tiffany, you guys are the best! Thank you so much for meeting your commitment and the followup.

Angela
Boulder, CO


Thanks Sarah. You and your company have been a complete pleasure to work with. I look forward to seeing the finished product [custom logo entrance mat] in a couple of weeks. Thanks!

Greg Rowland - Buyer
La Quinta Resort & Club
La Quinta, CA


I just wanted to let you know that I really appreciated your great service. I phoned and placed my order with a rep named Mark who was extremely helpful (and rather hilarious). He guided me through the pros and cons of kapok and buckwheat and was amusingly frank as we discussed which might best suit my particular sitting needs. I am quite happy with my cushions and your excellent help! Thanks so much.

Peg
Emporia, KS


Thanks for all your help - you guys were great. We had a speaker for our annual sales meeting back out and hired a Yoga Instructor in a pinch. Thanks for getting our mats to us so quickly and accommodating our needs. I will definitely recommend MatsMatsMats.com to anyone who needs yoga mats.

Lara
Adidas America
Portland, OR


I purchased your cheetah gloves recently and LOVE them! I just bought a pair of purple. Thanks a bunch - LOVE your products! You guys ROCK!

Diana
Fishkill, NY


I just wanted to say how happy I am with my new mat. Its big, high quality and the price was the best I have seen on the internet. Its hard to find a good quality mat and I am so happy I found your website! Thank You!

Heather
Racine, WI


Thanks so much Tiffany. I recently began to increase my weight training so I never needed gloves in the past. I have seen several styles, but none stood out until I saw the feature on these in the Muscle & Fitness Hers. I actually went back to were I was looking at the magazine because I forgot the website. Best Regards,

Jess
Center Valley, PA


Thank you Tiffany, I just placed the order. Thanks for supporting the people overseas – we really appreciate sites/companies that ship to APO addresses. My daughter is so thrilled. Thanks again,

Karin
APO, AE


Ms Boisier, I received the gloves! And already used them in a workout. They are really nice and everyone at the gym was jealous. I will tell them where to get them. Thanks,

K
Newark, NJ


Dear Mark... Just a note to let you know how much we love our new personalized door mat for Ft Des Moines United Methodist Church. It turned out beautiful. I certainly will refer other Churches to this site.

Dan
Des Moines, IA


ALOHA, THANK YOU! I received the order of mats and I love them.

Carol
Sandy Feet Yoga
Kapaau, H
I


Ellen, Thanks for the prompt and personal response - a rarety in online customer service. I'll definately refer friends to you all in the future. Regards,

Matt
Chicago, IL


Allan: Wow! Thank you! I did not expect such great customer service. I will definitely go to you first for my workout needs in the future & tell my friends what a great company you are to work with. Thank you again.

Linda
San Diego, CA


That is super!! I had checked another website before yours and not only did they want $200.00 for their mat but they were going to charge another $200 for shipping and handling!!!
My children and I can't wait for my mat and you can expect me to shop with matsmatsmats.com again!! Thank You,

Becky
West Bend, WI


Tiffany, Hello. I just wanted to let you know that I received my order yesterday. I ordered the maternity pillow and it is wonderful! Just wanted to say "Thank You" for such a great product. Now I am able to sleep thru the night comfortably.

Tracy
Marietta, GA



Hi Sarah, Thanks for the excellent customer service! Have a great day!

Sherryl
Brookline, MA

I recently ordered your Complete Deluxe Yoga Kit. I'm very satisfied with the quality of the product and how fast it was shipped out to me. Thank you so much.

Michael
Dawson, TX


My new mat arrived as you predicted. It is just what I had hoped for and I enjoy using it every morning for my yoga. Thanks again for your help.

Criss
Garden Valley, CA


I absoultely love the logo mat - came out great, all the kids like it too and we will probably be ordering another one soon....

Jason
Iowa High School
Iowa, LA


Many thanks! Great Service.....a pleasure to do business with you!

John
Newburyport, MA


I compared 8-12 sites on prices for yoga mats, blocks, and straps. Best prices and the products were exactly what I was seeking at MatsMatsMats.com. I also did not receive any "cannot find the server" errors, which happened at other sites.

Ruth-Ann
Penn Valley, CA


Thank you thank you thank you. You should have seen how excited my daughter was when it made it just in time for her party this weekend. Please tell everyone who was involved that we really appreciate it.

It happens to be a great mat. We are very pleased with the quality. Even my sons like attempting cartwheels on it.

Caralyn
Ellicott City, MD


I just received the oder! I'm very satisfied with my gloves!!

Tina
Staten Island, NY


Thank you for the information, I've always been happy with my orders from your company, keep up the good work!

Laurie
Leonardo, NJ


I ordered my heated mat on Monday and it arrived on Friday and I would just like to say thank you for your quick service. I'm also very happy with the merchandise quality and I will pass the word around my office to order from matsmatsmats.com. Thanks again.

Brenda
Rolling Prairie, IN


Thank you so much! I shall pass the word along to other yoga enthusiasts that your
company is superb! Thanks again,

Linda
Marblehead, MA


Thanks Mark, Love the tred mat by the way, what a difference in noise! Thanks again!

Donna
Milmay, NJ


Am amazed. This web-site was hot-stuff. I deal with many websites that can't understand a customer going back to make a change on an order AFTER shipping info is recorded. This site was fool-proof..... It was a breeze to navigate.

Jerry
New York, NY


Thank you for the GREAT customer service.

Billy
St. Marys, GA


Thanks a bunch Ellen! I really do appreciate your professionalism. I will always recommend Matsmatsmats to my fellow yoga doers.

Janelle
San Francisco, CA


You are the only people I order from--your products are superb.

Yvonne
Yoga Center
Vancouver, WA


Mark, Thank you so much for all your help last week. I did receive the bolster on Friday in time for the yoga workshop. It is so nice to find helpful people in our day to day life and I just want you to know how much I appreciate your help. Thank You.

Marsha
New Port Richey, FL


Thank you very much for the attention to this order. The mats are pretty impressive!

Kevin
Glendale, NY


Thank you again for your assistance. Your company has been terrific to work with.

Kerry
Albany Learning Center
Albany, OH


I just wanted to thank you so very much for shipping this item I ordered so quickly. I received it 2 days ago in plenty of time for Christmas! THANK YOU! Have a wonderful holiday! MERRY CHRISTMAS!

Tammy
Lexington, KY


I, Angel Butler, want to thank you for giving me a notice about my shipment. That shows me you really care about your customers. With great appreciation,

Angel
Chesterfield, VA


I just wanted to say that I received my mat yesterday as you'd promised and it's wonderful. Thanks very much and have a great day.

Neelu
Fontana, CA


Thanks for working on this, Gil. As I said to Mark Carmer (via email) in January, your company has incredible customer service. I appreciate that and will refer people to your company when I can. Have a good day.

Diane
Durham, NC


I have just received my Yoga Mat and Cover set (Natural unbleached cotton) and I am quite pleased. The fabric is thick and durable, the stuffing is soft and even, and the workmanship appears to be quality as well. I usually get nervous about ordering things "sight-unseen", but you have come through brilliantly for me! Thank you.

Laurie
Punta Gorda, FL


Hi Mandy, I received the blanket today - it's beautiful! Thanks.

Cindi
Plymouth, MI


Great site! Had the gloves I wanted and great quality!!!

Audrey
Huntsville, AL 35803


Just a quick note to thank you for the timely delivery of our wrestling mats. We are very pleased with your product. Thank you again.

Alisa
Tacoma, WA


I just wanted to take a moment to tell you how impressed I was by the quick delivery of my new (and awesome) yoga mat. I ordered it late Monday night and it was at my house on Wednesday! Based on your website, I thought it would take 7-10 days, and I couldn't get over the fact that arrived in virtually a day.

Thank you, thank you, thank you! I can't wait for my next yoga class!

Rachael Kaplan
Cranston, RI


Thank you very much. I really appreciate working with such professional people.

Fernando
Orlando, FL


Ellen, I received the mat and it is great. Thank you...

Glenn
Somerset, NJ


Gil, thank you very much. My friends here love the utopian, and will put it to good use. They're also excited about the other mats we ordered.

Happy customers!

John
Beverly Hills, CA


I would like to thank you so much for your time and patience! Thank you, and have a wonderful day!

Crystal
Milford, PA


Just want to say thank you for the great deal, service and products. All has arrived safely at Lesley University and we are happily using the beautifully-colored blankets and the belts. I would not hesitate to recommend you to others and to purchase from you again. Happy, happy. Pray for peace, blessings,

Diana Sabella, Yoga Teacher, Lesley University
Cambrdge, MA


Ellen, Awesome service. I would hope with all those great mats at your disposal, you do some POWER ful Yoga!!! BTW, many of my friends have ordered your mats.

Jay
Sharon, PA


I just wanted to say thank you so much for getting me my yoga mat and carrier as promised! I absolutely love it and I will definately recommend you! Thanks.

Julie
Santa Maria, CA


We will definitely recommend your site to all of our wrestling contacts looking for mats. In the meantime, keep your eyes peeled for the rankings...Glenn is ranked #2 on the U.S. National Team, (Greco-Roman) he placed 2nd at World Team Trials, and he is trying to make his way to #1. Hopefully he will be one of our next Olympians for 2004. You can take some credit for his wrestling status, knowing that he is getting practice at home on the mat you sold him. Thanks.

Rebecca
Colorado Springs, CO


You have been a pleasure to deal with - efficient, friendly, responsive. If you are any indication of the quality of the rest of your organization, I will most certainly give my business to MatsMatsMats.com in the future.

Ava
Armonk, NY


Thanks so much...the mats came in time for my class and everyone was so pleased! Thanks for the extra effort on your part!

Anne Marie
Newburgh, MD


I really appreciate all the help! I got the mat roll today and even had enough time to cut 10 of them for my afternoon class at the school. The kids were THRILLED! And, I love the color!
You will definitely hear from me again once the opening of my studio draws closer.

Nadine
Ponte Vedra Beach, FL


Thank you for allowing orders to military APO addresses, I appreciate your support for Americans living abroad (many website companies unfortunately won't ship to APO military address). Just so you know, i will be teaching Yoga free of charge to military members and their families.

Joanne
Spangdahlem Air Force Base, Germany


Thanks so much for the info. As long as I continue teaching these classes you'll be hearing from me.

Nikki
Santa Barbara, CA


Received my entry mat just yesterday. Thanks for the 10-day turn around. Not bad given the holidays. The mat looks to be of great quality too. I wouldn't hesitate in patronizing your online store in the future.

Kevin
East Bridgewater, MA


Hi Ellen - Thank you so much for your prompt reply. It really is refreshing to do business with you and your company, your responses are prompt and very helpful. Did I tell you I love my blankets?

Jeanne
Tustin, CA


I just wanted to say thanks - my husband and I have ordered from your site twice now, and each time, the products arrived more quickly than expected, and were of incredible quality! This site is one of the best values on the web for yoga aficionados!!

Christine
Chicago, IL


Wow! Now that is customer service! Thank You.

Sally
Houston, TX


Greetings! You will notice that we purchased two 5x10 foot pieces of wrestling mat from you last November. I must say this has been one of the best investments we've made - my three kids play on the mats frequently. I have two boys - both wrestle and work out. And I have a daughter who is big in gymnastics.

Jim
Fairfax, VA


I just wanted to let you know that I received the tote bag and I love it!

Alan
Nicasio, CA


What great customer service! Rarely do you see this with online purchasing and I greatly appreciate it. I will be sure to direct all my friends and yoga classmates to your website! Keep up the good work! Many thanks,

Marybeth
Flagstaff, AZ


Thank you Mark - you rock!

Yvonne
Vancouver, WA


I love the mat bag and appreciate the speedy delivery. Thanks.

Anne
Danbury, CT


Ellen, I just wanted to send you a note thanking you for a quick delivery and a great product. My Yoga Mat arrived yesterday, Tuesday Nov 18th,. I am very pleased and took the mat for my yoga class last night, and it was so comfortable. I was a bit worried that it might slip on the tile floors, but it did not. My 1 1/2 hour class flew by with much more ease to my back. I am passing the word on to the other 12 people in class who are still using thin rubber mats and they seem very interested. So, thank you for a great product at a reasonable price.

Denise
Yarmouthport, MA


Thanks and know that I continually talk about how great the mats are and the service I've received. I will tell people about your web site and hopefully they'll buy mats directly from you! Thanks again for all your help.

Heidi, Spirit of Pilates
Bend, OR



Wow! Thanks! I can't tell you how nice it is to get good customer service.

Evangeline
Alexandria, VA



I just wanted to drop you folks a note and say thank you for your wonderful customer service. I had emailed you regarding the staus of my order, and I received a phone call from Elaine in your customer service department the very same day. I appreciate your promptness and kindness. I have since recieved my order, and I am very satisfied. Thank you again,

Marne
Morro Bay, CA


I just want to let you know that I have received my order (I ordered a yoga mat and a case for it) the other day and very pleased with them. They were perfect. I look forward to doing business with you again and I will definitely recommend you to all my friends and coworkers. Keep up the great work and service.

Enrico
Landing, NJ


 

Thank you for your professionalism and responsiveness. This is business the way it should be done. A rarity in today's marketplace. Needless to say, I was shocked -- your tone was warm, you validated my concerns, remedied my problem quickly, gave me an added bonus AND provided your name/direct dial, in case this wasn't enough. Bravo! (Okay, so you didn't solve world hunger, but trust me, given most of the customer service out there, this was a real breath of fresh air. If I can make the effort to complain, I can certainly take 5 minutes to pat someone on the back).

You can count me as a loyal customer and can also feel free to pass this note on to your manager, spouse, parents, clergyperson, or anyone else you'd like to show what a great job you're doing. Have a great day!

Sincerely, Alain
New York, NY


Mandy, thank you very much!! I look forward to the bolsters.

Kathlene
Fullerton, CA


Thanks, Mark. I appreciate your prompt attention and excellent customer service. It's rare that we get an ice storm here in Austin, TX.

Amy
Austin, TX


Mandy, thank you so much. I received it yesterday. I appreciate your help.

Nancy
Phoenix, AZ


Hi Ellen, Received the Purple Roll today. Thanks for the great service.

Tom
U.S. Military
APO, AE


Thanks for all your help- it's been great doing business with you!

Lisa
Orange, CA



Thank you so much for expediting the delivery of my pillow. I tried it out immediately, and it will be perfect after my surgery tomorrow. I am certain that this will help my recovery remendously! Have a great day.

Diane
Mount Sinai, NY


Thank you very much. I used the mat on Saturday and it was very pleased with it. Even a sweaty Ashtanga class didn't mar the stickiness! I recommended it to my yoga buddy, who was slipping all over his borrowed, stinky gym mat. yuck.

Allison
Chicago, IL


I recieved my [wrestling] mats today and I must say that I am very satisfied!! I will be using your company again when I open a second school soon!! Thank you very much for your excellent customer service!!

Customer for life,

I. Marquez
Grand Prairie, TX


Everything is perfect and I will call for additional order [of yoga mats] in two weeks! Again thank you for your promptness & helpfulness as always! Great job!

Paul-Shaun
New Hartford, NY


Thank You it is a pleasure to do business with a reliable merchant.

Frank
Park Ridge, IL


Elaine, I really appreciate your timely responses to my e-mail and the great service you have provided me. I will recommend your company to my pilates/yoga classmates and friends.

Phuong
New York, NY


I am most impressed with your customer service department and will do further business with your company. All the items I have received from your company have been of excellent quality.

Nancy
Davis, CA


I got my mat the other day. Love it Love it Love it ! Thanks so much.

Deb
Grand Rapids, MI


We recieved our mats and they're great, perfect condition, on-time delivery, excellent. I'll be referring you guys around to the centers i know all over the country! Many thanks again.

Elena
New York, NY


I received today!!!!! Thanks so much for helping!

Virginia
Sykesville, MD



Thank you so much for your prompt attention to my order. So very much appreciate that!

Thanks, Maitri
Richardson, TX


I wanted to say thank you for getting the yoga mat to me before I leave on our adventure.

Linda
Seattle, WA


Your follow up and thorough handling of this matter is refreshing customer service to say the least! I look forward to doing business with a company that puts the customer first! Best regards,

Chalene
Mission Viejo, CA


Mark, thank you! I will be looking to buy a video on Yoga for couples soon. I just have to select the right one. You will be first on my list to compare.

Jerry
Plainfield, NJ


Gil, since I live overseas it is difficult to receive good customer service. Thank You for
making my experience with MatsMatsMats and TinyInkling a good one.

Jennifer
Germany


I Just wanted to thank you for your immediate response. I can't tell you how many companies I send messages to from the Internet and then never hear from them - it's their loss. You have fantastic customer service! :) I will be placing an order shortly. It's actually my sister who is pregnant....it's her first. I will pass on the congrats along with her gift :)

Lydia


Thank you for confirmation! Great service and looking forward to further orders!

Paul-Shaun
New Hartford, NY


Thanks for following through and for confirming that I didn't place the order more than once! (I'm new at this on-line ordering thing.)

Natalie
Santa Monica, CA


Mark, Your company could not imagine what this has meant to us. We
planned on 20-25 children and have 45 children currently enrolled in Alexander Youth
Wrestling. With so many children practice is several nights and times a week, but everyone involved is enjoying teaching the children. Thank you again.

Christy
Albany, OH


Thank you! The tote bag I got is terrific!

Lainie
New York, NY


Thank you very much Mark. You're the best! The zabuttons and zafus were perfect.

Alejandro
Houston, TX


Thank you very much for all of you help:-)

Heather
Brighton, MA


Thank you for your prompt shipment of my order.

Ann
El Paso, TX


Thank you very much for your quick response to our situation. My daughter must have inadvertently selected the green color, but I am very glad we can rectify the situation.

Freda
Aledo, TX


Thank you for all your help- I really appreciate it!

Shasti
Jackson, WY


Thank you for getting this quote to me so quickly.

Mary
Keene, NH


Hello, I recently purchased two of your Yoga Weave mats and I am very happy with them and your service. The mats were packaged perfectly and in a nice time and space saving manner. I order a lot of products on-line and I just wanted to let you know that yours is top notch for service and quality. I even received the mats several days before they were expected to be in. I have praised and will continue to praise your company to anyone I know looking for any kind of mats. Few company's these days take the time to care about their customers. Keep up the good work.

Aaron
Middletown, OH


Thank you for your quick response. You have been most helpful.

Sincerely, Lisa
Biloxi, MS


Thank you very much Mark. It has been very pleasant working with MatsMatsMats. I'm sure I will be using you in the future.

Marcie
Williamsburg, MA


I just received my order today, and I was very impressed with the quick service.

Beverly
Maylene, AL

 



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