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What People Are Saying About Us ~ Continued
Mark, I doubt that you remember me but I ordered a special cut mat for our office in August. I had spoken to you on the phone explaining that the mat was to be used on a hard wood floor and would be in between the two of us in my office to have as a cushion to roll our chairs on and protect the floor. I'm writing to tell you that it works WONDERFUL! (I've attached a picture of my office). Thank you so much for your help and assistance.
So far I've had excellent experience with Matsmatsmats. I'm very please expecially when I had to make a change on my first order, they were courteous and amended my order without any problems. I will continue to shop at this site.
Just want to say thanks for my zafu meditation cushion, its quality and your rapid delivery of it. Thanks to Tiffany for help in changing my order.
The antifatigue mats are great. You've made our pharmacy a much more comfortable place to work. Thanks very much.
I am very satisfied with your site. It had a very nice selection of products. The site was very fast and accepted my payment instantly! Thank you!
I was impressed with the amount of products to choose from. I also was able to get ideas for other products to use in the future. This was a great web site and a very helpful company. I called your 800 number and was given all the help I needed to continue to navigate the site. It's a winner for me!!!
I just wanted to send a great big thanks to your company. I ordered a large mat & a set of beginning bars for my 7 year old daughter for Christmas....she LOVES them.
Your on line ordering was so easy, the product shipped fast, even in time for Christmas. The mat & bars are so well made, I don't worry as much about her getting hurt.
I am a 110 % satisfied customer & I will recommend your company to all of my daughters gymastics team memebers.
Thanks again, your products made my little girl have a fabulous Christmas morning & lots more days to come.
I have been using the Coverupz Gloves for at least a couple years, and absolutely love them, especially for weightlifting and occasional mountain biking.
The BAR and Matt is AWESOME!!!! THEY BEYOND LOVED IT!!!! It is a SUPER BAR---FANTASTIC QUALITY!!! I am very happy.
Thank you and those there that work with you very much for getting our order out so quick. The kids loved them. Thanks again. Thanks again and Merry Christmas.
You people are amazing! The order arrived Friday, 12/22/06. Praise the Lord! Thank you very, very much.
Just wanted to thank you for outstanding service. I ordered my daughters gym mat on 12/12/06 and recieved it today (12/15/06). It was a last minute addition to her Santa list when she sat on his lap. Happy Holidays to everyone.
Thank your for your quick response. I called and placed the order today. Tiffany was the rep that I talked to and she was the most pleasant rep I have ordered from in a long, long time. She was efficient and helpful. She needs a "pat on the back" for how well she does her job. Thanks, Merry Christmas.
Thank you for getting back to me so quickly...you have just earned a repeat customer!
I just want to say I was thrilled to find your site, I have been looking for these items [kids playmats] for quite a while. Thank you for the great customer service as well, such a nice change of pace now a days! Merry Christmas!
I ordered mats from matsmatsmats.com last Thursday. They came in the mail on Saturday. The mat looks great and delivery was super quick. I couldn't be happier with your product. Thanks again.
Thank you so much Tiffany. It is refreshing to know that there is a customer
A very easy and attractive website, well done!
Mark, Heather ( the Owner) and I are really quite impressed with your logo mats. We have never seen anything so nice and well made on an outdoor mat. Thank you so much!
Sarah, This is PERFECT!!! Thank you so much for being so patient with me and standing firm on the quality. I knew we wanted it to be just right too, but was considering settling for less than perfect. Thanks for keeping me on target! Thank you thank you thank you! We are getting ready to order new entry mats for our schools here locally and you can bet your last dollar that I will tell our school district about the amazing customer service and attention to detail that we have received from your company. Thank you!
Tiffany, Thanks very much for your efforts. I am very pleased with the level of service that you have given us. If we need more mats we will definitely buy them from you.
Sarah, What a first class response. Your competitors were not even close in the detail that you gave in your description.
Had trouble finding a play mat like this on any other site. This is exactly what I wanted and I am very happy to have found it!
Just received a play mat for my grandson. You absolutely do not
misrepresent your fine product. The mat is everything you advertised it
would be. This is my first time ordering from you and it won't be my last.
The order has been received (last Wednesday) and I am thoroughly enjoying using it. It is exactly what I have been wanting for years. Thank you.
Kami, Thank you so much for your help. I would commend your customer service. If any of my friends need a new yoga mat, I will be sure to recommend your company.
The mini bar I ordered arrived today, a full week earlier than expected! We
Tiffany, Thanks again for all of your help, we've blown them up <exercise balls> and they're quickly becoming the envy of our office – so I'll try to drive some more customers your way!
Our yoga instructor recommended your website. I got the mats today and they are very good. Today I conducted the class and many seniors did yoga on chairs as there were few mats available. Mats are very good. We need more.
I found exactly what I was looking and at the right price! Thanks.
Good Morning Sarah, Just a quick note: Thank you so much for helping get the rest mat on time. There's one thing you don't see much this days and that is your great customer service skills.
I want to thank you for the wonderful logo mat you designed for the Portage
Curling Club Everyone was very complimentary.
Tiffany, Just received the 2 pr of workout gloves - WOW! They're killer! Medium was perfect. Even tho my hands are small, the medium fit perfectly & small would not have fit this well. I'm sure the other chix/ladies at the gym will wonder where the heck I got these.
They're a must-have. Thanks for a great product and great service.
Sandra, I just wanted to thank you and your staff for all your efforts! The package arrived on time and is packed and ready for New York! I was very impressed with you and everyone I dealt with. Everyone was very helpful! I will sing your praises in New York @ my conference. Thanks so much!!
I wanted to express my sincere thanks and praise for the excellent customer service provided by Ms. Tiffany Smith today in helping me process my order for yoga materials. She not only offered helpful advice on the right yoga mat but also was very patient with me as i figured out the most cost efficient package to purchase. Thank you.
Dear Kami, We are, so far, THRILLED, with the customer service at MATS, MATS, MATS!! My daughter's red gymnastics mat arrived yesterday and the balance beam will arrive on her birthday. I wish I would have ordered from you at Christmas. I will highly recommend your company to all my friends here in Atlanta, Georgia.
Sarah, I got the mats on Friday and they look great. You guys do great work and are very quick to deliver. Great Job! I'll let the other SigEp chapters know about MatsMatsMats!
Sarah, I wanted to take a minute to thank you and express how impressed I am with your company. In today's age, it is extremely rare to get not only a great price, but excellent turn around time and service from a company. Furthermore it is almost non-exsistant to also get incredible customer service! I ended up emailing a couple of times with questions about delivery time. You and another person responded immediately to my emails. Due to many disappointing past experiences, I wasn't very optimistic about even getting the mat by my daughter's birthday party, which is Sunday the 15th. Then to my great suprise, we received it on Wednesday the 11th, which is her actual birthday. We were thrilled and she absolutely loves it. I will not only definitely be using you for future purchases, but will be spreading the word as well! Thanks again,
Hi Kami, I just want to express my gratitude for the excellent service you provided. Your management needs to know how extremely good you are at providing the best customer service I have experienced in a very very long time. Please pass this on to management.
Mark, Sounds perfect, thanks for the update. I really appreciate the level of service.
Thanks. The mats for the columns in our basement fit perfectly. Thanks
for doing it so quickly - they are perfect. We will place an order for
more tumbling mats as our kids get older. Thanks again.
Hi, I just wanted to thank you. I received my order (051220-92347). I placed this order 12/20 as Christmas gift for my daughter (I found out the day before that the gift I had ordered from another company was on indefinate backorder). Thinking that the order was going to take at least a week or two to arrive I printed out a picture of the mat with a Santa letter of explaination. I cannot tell you how surprised and pleased I was to find the package when I came home from work yesterday. Thanks again and happy holidays.
I just wanted to take a moment to thank you for getting our order to us in time for Christmas. We ordered a couple days after the official deadline, and although we were keeping our fingers crossed, we really didn't expect to receive it in time. Well, surprise, surprise, the fed ex guy just left our house, and we will have two very happy girls on Christmas day (a picture just isn't the same :) ). Thank you very much and Happy Holidays!!
Hi Kami, Thank you very much for the excellent service. It has become a rare event when customer service is actually that. Please let your management know what an asset I believe you are to the firm. Merry Christmas and Happy New Year.
I received my mat today. I think it was the fastest I have ever received anything. THANK YOU!!!! Merry Christmas.
Kami, Thank you!!!!!!! You have made my day. Please pass this on to your supervisor - you pleasant and prompt reply mean the world. Merry Christmas.
I am very satisfied. Repeat purchase. Initial order arrived right on time (a little over 4 weeks on a 4-6 week lead time). Excellent quality.
I received my order a few days ago, a suede covered 4" X 8'low balance beam. I was very pleased with the speedy delivery and the fine quality of your product. I'm sure my granddaughter will be very happy with her gift. Thank you.
I received my mats as promised. They came on Friday and the party is
again. The mats are perfect! They are brightly colored, strong and
Mark We have received the mats - they look great, thank you for your help.
Dear Sarah, I would like to say that matsmatsmats custom made mat was a hit with the studio owner. She absolutely loved it. I was pretty nervous ordering from a company that I didn't know much about and also billed my credit card before I saw the merchandise. But you guys reassured me that it was 100% guaranteed returnable if not satisfied. I sent you a logo and you guys matched up the colors perfectly. I am truly impressed with the company and especially the customer service. Thank you so much and I will 100% definitely order from you guys again. Sincerely,
Tiffany, I really appreciate your help regarding this matter. Not only
Mark, Mats received - they're great! Thanks.
Great site- easy to use!
Sarah, I can't wait to see the mats. You have truly given us terrific customer
Tiffany, I want to thank you for such a high quality of customer service. You should be proud of the work that you do. Thank You
Thanks for the prompt service Kami. We can't believe the mats arrived this past Saturday. That was the fastest I've seen something arrive from the west coast. The boys are relly thrilled. Is there any website that I can write a review of the great service you provided? Thanks again,
Thank you, Sarah. I am impressed with your customer service follow up.
Have a nice weekend.
We have already received our order, much quicker than expected, and we're very pleased. I'm sure we will be ordering from you again.
Kami, due to your very good customer service, i've already bought
3 mats from you for myself for my various homes, and have sent a friend.
up the good work!
With your great prices, selection of products, and your evident great customer service, I will definitely come back to MatsMatsMats.com for all of my yoga products needs. Not to mention telling all of my friends about you guys! Thank you again.
You guys ROCK!! That is sooo terrific! We're way in time for the bday!! Thanks so much
Wow. Thanks you are awesome and quick !!!
Good selection. Excellent prices.
I received my mats today!! I was so excited! I ordered the "seconds mats" for an inexpensive way to get loaner mats for my kids' yoga classes that I will begin teaching soon - and I am SO impressed with the thickness, strength and feel of the mats. I also love the assorted colors - perfect for a kids' class. Thank you for offering such good quality at a low price.
Kami - Thank you for the prompt reply and specific instructions. I like the way MatsMatsMats.com takes care of its customers!
Thank you so much for your wonderful business ethics.
Hi Tiffany, Thank you for assisting on this order. Please also
forward this to Mark who helped us. We wanted him to
get the photo of our first class. The classes are
quickly taking off and we will be in need of more props soon...We LOVE the props!!!
I am happy to report
the [carpet logo mat] order was fulfilled to my satisfaction. Please
extend my thanks to Sarah for her help.
Kami, Thank you so much for all of your assistance with my mat order. You have been
very helpful and we appreciate the time you have taken with us.
Licensed Clinical Psychologist
Registered Yoga Teacher (RYT)
Archbold Integrative Medicine Center
Hi, I just wanted to let you know that the Yoga mat I bought from you is one of the best I've ever had. I didn't find another place that sells 80" long Yoga mats - plus, this one is extra sticky and comes in pink! It's perfect! :-)
GREAT! Prompt delivery and I love the gloves---thank you.
Tiffany, Thank you for your excellent attention to detail. The mats arrived here at 7:30 a.m. I am very grateful for your assistance. You've made a positive difference in my day. Keep up your great work!! I'll recommend your company to others.
Hi, Mark, We love the
[custom carpet logo] mats! We are going to add a fourth mat. Thanks so
much, the mats that I have are awesome! Thanks,
Thank you so much for
your prompt attention and care on this matter, Mark. I really appreciate
it, as I know me and my students love to support
this cause [the fight against Breast Cancer]. You can't imagine how
many students I have who are survivors. Best,
Wow! You can be sure I'll recommend your company to everyone I know in
my yoga circle.
Sarah, We just received
our USAF [logo] mat and it looks absolutely awesome. Thank you so much
for all of your help with this. It really brightens up the doorway.
I really love my
Yama yoga mat. It feels like a Rolls Royce.
The order has arrived and everything looks great - thanks so much for
Thanks also for helping Tina - I know she and her husband, Ken, will
enjoy their yoga mats! :~)
Just wanted to let you know that we just received our [custom logo] mat and we are extremely pleased with the look. You guys did a great job!
You have made an eight years olds birthday the best ever. Thank you so
much for helping to have her gift arrive on time!!
I love the mats! They are a great asset to my martial arts gym!
You definitely exceeded this customer's expectations. I ordered from you a large number of your 'irregular' mats. I needed them for a class at the end of the week. You cheerfully upgraded my shipping without charge. They arrived almost instantly and they are beautiful. Many students immediately used them and had a better experience because of having them in time and because they are excellent mats. You shine as an example of a great business. Thank you,
I recently ordered
a mat for my "Tumble Tots" program. The mat is great and
it was delivered a day ahead of schedule! This is so refreshing since
we have been having problems with both our main suppliers. Thanks for
the great service!!!!!!!!
I just wanted to say
that on 9/12/04 I had placed an order for a gymnastics mats. I received
the mat on 9/16/04- just in time for my daughters birthday. The mat
was a last minute present & I am very impressed with the short time in
which it was shipped to me & the quality of it. I am also impressed
with the price considering that I had looked around and your price
was the most reasonable!! I plan on purchasing more mats in th future.
you so much- it made my daughter's birthday even more special by
Tiffany, Wow! I must
say that that was truly the fastest customer service I have ever received
from a company. Also, you completely answered my
question and left no worries. Thank you. You should be commended on the
job that you do.
I wanted to let you know I received the mat and it was a pleasure doing
business with you. Ordering on your website was extremely easy, and the
mat was here in about 2 days. Thanks for the great service.
Thank you so much for getting our logo entry mats to Arizona in time. It
was the focal point at the ceremony. They look great and my client was
very pleased with them.
Tiffany, You can show this to your boss. You are a great
service representative for
This is a great mat [kids puzzle mat], and the baby loves it.
Mark, I ordered a
[wrestling] mat from you on July 5 and it was delivered on July 23.
received the kids yoga mats this week. They will work great, thanks!
I will take them to our next PE inservice next month to show the
rest of the district
Sarah, I received the orange blankets and I am very satisfied with them. Above all what I am most satisfied with is doing business with you. You are a great asset to your company. You are a very caring person and that is something very hard to find these days. Much thanks to you and everybody involved in a job well done.
you so much for such excellent service and quick shipping. It is
very much appreciated!!
I want to thank you so very much for getting my order out as promised.
It is very important that I receive them by the 18th and it looks like
because of the follow through there at MatsMatsMats, I will get my order.
Again, Thank You, and have a wonderful day!
Great site. I'm an educator on a limited budget. Good package deals on
what I'm looking for for my students. Thanks!
Mark, Everything arrived in perfect timing and in perfect order. Thanks for all your help and prompt service with everything. Once I build my yoga classes I 'll be ordering more supplies from you! Regards,
We got the [custom crosslink folding] mat and it looks great. Thanks.
My purchase may not have been subsantial but when I requested
that the shipment be expedited, you guys responded quick and did
that.... The mat was shipped the same day, no additional cost
and the price is about $150.00 less in other Internet stores (excluding
Great experience shopping at matmatsmats.com!!
YOU so much for your help. Our rugs arrived today and are PERFECT.
Great quality and style. Thanks again!
Tiffany, I got the mats two days ago and opened them last night. They are perfect
and I am extremely happy with the purchase. My jiu jitsu trainer is coming
over tonight and I am sure the mats will perform great.
I received my mat on Friday - it was absolutely perfect. Thank you very much. I am telling all my friends if they need any mats where to go. Thanks again it was fabulous.
Bret, I want to thank you for having my order delivered in perfect condition.
very professional and assisted me well because everything worked out
great!!! Thank you, Sincerely,
Tiffany, This is good news! I'm still expecting that the order will arrive on the 24th or very early the 25th so we can have mats down for our doors officially opening at noon the 25th. I Appreciate your communication w/me on our order…it shows exemplary customer service & you should be commended!
Mark, Thanks for all
your help. The mats are great.
Thank you very much for your promtness. I received my mat before i expected it and think the quality of your product is exceptional. Its a great mat for the money.
Sarah, Hi! Thank you so much for all your assistance
in getting the mat printed and rushed to us for the holidays! It's beautiful!
they will love it. It will look great on the dock next to their
boat! You all did a wonderful job and it was a pleasure working with you.
wish you have a Happy and Healthy New Year! With appreciation,
Dear Tiffany, I want to thank you and your company for getting my order here before Christmas, it arrived on the 24th. Just in time to wrap it and put it under the tree. I know I put in the order late and I really appreciate the speed that it was processed. And it was just what my daughter requested. Thank you and Happy New Year..
Just a note, our mat
arrived here one day before Christmas and it made my 9
year old so happy as that was the only gift on her list....thanks!
Thanks. You just made
two kids pretty happy. Have a Happy Holiday.
It's great !!!!!!!!!! Thank you so much... you (and santa) will be making an 8 year old aspiring gymnast very happy!
You guys rock THANKS SO MUCH!!!
Thank you so much for your excellent assistance! You have made my life
much easier at this busy time of year.
Thank you so much, she went for the letter you had available
from Santa and was excited to hear her bar is coming, thank you.
Thanks so much for all of your work to get this item to us for Christmas.
You have made three children very happy!!!!!
You guys are the best. Thank you!
Thank you so much Tiffany!
My sister-in-law ordered a mat for my daughter and it arrived in just
a few days. We were worried the
gymnastics mini bar
would not arrive in time since we ordered after the cut-off date,
but it looks like it will also be here on time. Thank you for such
quick and friendly service. We will definitely be telling others at
our gym what a positive experience we had with matsmatsmats. Thank
Thank you for your on-going quality service. Happy Holidays!
Staten Island, NY
I just wanted to formally say, "Thank you!" for your prompt processing and delivery of my order. I never expected the have the mats down before the delivery of my exercise equipment this afternoon. To my amazement UPS has just delivered my order. I appreciate the quick manner in which you processed and shipped my order. Without your prompt service, I would have had to move the equipment around to lay the mats. I know to some it's not a big deal, but to me, I appreciate excellent customer service.
Have no worries, my future business is in your hands... and I look forward to passing on the word about MatsMatsMats.com to all my friends. Once again, “Thank you!”
Hi guys! my harley door mat arrived today! WOW!!! I LOVE IT!! I hope it doesn't get stolen! I think I'll install a motion detector under it! I will be in touch to order one for my gas station! THANKS again!
Port Chester, NY
Sarah, Thank you. I received the mats today. They are perfect! It's a gift for my mother, she's going to love them! Thanks again,
I just wanted to tell you how pleased I was with your service. About a week before my daugther's seventh birthday, I ordered a practice balance beam for her. I was fairly certain that it wouldn't arrive on time, so I printed a picture of it to show her the day of her brithday party. Needless to say, our party started at 2:00 pm, and at 2:03 pm the Federal Express driver arrived with a big brown box. Not only did it get to us before expected, but it arrived of all days on a Saturday at no extra charge to me. Thank you so much for getting our delivery to us. The timing couldn't have been better.
Oh, and by the way the quality of the beam is fantastic!
What a pleasant and pleasing surprise.
Thank you soooooooooo much.
That IS customer service and I'll be back.
THANKS SO MUCH. I ordered weight lifting gloves last Thurs and received them TODAY! They fit perfect and I can't wait to use them. Thanks again for the great service, if anyone asks where I got them I will be sure to send them to your website!
The incline mat looks great – my daughter will open it for her 7th birthday – thanks so much for making sure it got to me in time!
Newtown Square, PA
Mat works perfectly where I need it to. Thank you.
Thanks so much.... you guys are great. I will try to get people I know to go to your site.
Tiffany, Thank you! Your services is awesome :-)
Thank you so much.
I'm a first-time customer and you can bet I'll be back!
Thank you. I greatly appreciate your efforts, and
very timely response.
A pleasure to work with such a company.
Thanks for great customer service! I received the blanket
and it it BEAUTIFUL!
We ordered some of the Yama Yoga Mats for our yoga studio and we love the mats. Thank you.
St. Augustine, FL
The logo mat arrived.
It is spectacular so much better than we expected. Thank you again
What speed on receiving my order.
Tiffany, you guys are the best! Thank you so much for meeting your commitment and the followup.
You and your company have been a complete pleasure to work with.
I look forward to seeing the finished product [custom logo entrance mat]
in a couple of weeks.
I just wanted to let
you know that I really appreciated your great service. I phoned and
placed my order with a
rep named Mark who was
extremely helpful (and rather hilarious). He guided me through the
pros and cons of kapok and buckwheat and was amusingly frank as we discussed
best suit my particular sitting needs. I am quite
happy with my cushions and your excellent help! Thanks so much.
Thanks for all your help - you guys were great. We had a speaker for our annual sales meeting back out and hired a Yoga Instructor in a pinch. Thanks for getting our mats to us so quickly and accommodating our needs. I will definitely recommend MatsMatsMats.com to anyone who needs yoga mats.
I purchased your cheetah gloves recently and LOVE them! I just bought a pair of purple. Thanks a bunch - LOVE your products! You guys ROCK!
I just wanted to say
how happy I am with my new mat. Its big, high quality and the price was
the best I have seen on the internet. Its hard to find
a good quality mat and I am so happy I found your website! Thank You!
Thanks so much Tiffany.
I recently began to increase my weight training so I never needed gloves
in the past. I have seen several styles, but none stood out until I
saw the feature on these in the Muscle & Fitness Hers. I actually
went back to were I was looking at the magazine because I forgot the
you Tiffany, I just placed the order. Thanks for
supporting the people overseas – we really appreciate
sites/companies that ship to APO addresses. My daughter is so thrilled.
Ms Boisier, I
received the gloves! And already used them in a workout. They are
nice and everyone at the gym was jealous. I will tell them where to
Dear Mark... Just a note to let you know how much we love
our new personalized door mat for Ft Des Moines United Methodist Church.
It turned out beautiful. I certainly will refer other Churches to this
ALOHA, THANK YOU! I received the order of mats and I love them.
Ellen, Thanks for the prompt and personal response - a rarety in online customer service. I'll definately refer friends to you all in the future. Regards,
Allan: Wow! Thank you!
I did not expect such great customer service. I will
definitely go to you first for my workout needs in the future & tell
friends what a great company you are to work with. Thank you again.
is super!! I had checked another website before yours and not only
did they want $200.00 for their mat but they were going to charge
another $200 for shipping and handling!!!
Hello. I just wanted to let you know that I received my order
yesterday. I ordered the maternity pillow and it is wonderful!
Just wanted to say "Thank You" for such a great product.
Now I am able to sleep thru the night comfortably.
Hi Sarah, Thanks for the excellent customer service! Have a great day!
I recently ordered your Complete Deluxe Yoga Kit. I'm very satisfied with the quality of the product and how fast it was shipped out to me. Thank you so much.
My new mat arrived as
you predicted. It is just what I had hoped for and I enjoy using it every
morning for my yoga.
Thanks again for your help.
I absoultely love the logo mat - came out great, all
the kids like it too and we will probably be ordering another one soon....
Many thanks! Great Service.....a pleasure to do business with you!
I compared 8-12 sites
on prices for yoga mats, blocks, and straps. Best prices and the products
were exactly what I was seeking at MatsMatsMats.com.
I also did
not receive any "cannot find the server" errors, which happened
at other sites.
Thank you thank you thank you. You should have seen how
excited my daughter was when it made it just in time for her party
this weekend. Please tell everyone who was involved that we really
I just received the
oder! I'm very satisfied with my gloves!!
Thank you for the information, I've always been happy with my orders from
your company, keep up the good work!
I ordered my heated
mat on Monday and it arrived on Friday and I would just like to say thank
you for your quick service. I'm also very happy with
the merchandise quality and I will pass the word around my office to
order from matsmatsmats.com. Thanks again.
Thank you so much! I shall pass the word along to other yoga enthusiasts
Thanks Mark, Love the tred mat by the way, what a difference
in noise! Thanks again!
Am amazed. This web-site was hot-stuff. I deal with many websites that
can't understand a customer going back to make a change on an order AFTER
shipping info is recorded. This site was fool-proof..... It was a breeze
Thank you for the GREAT customer service.
Thanks a bunch Ellen! I really do appreciate your professionalism. I will always recommend Matsmatsmats to my fellow yoga doers.
You are the only people I order from--your products are superb.
Mark, Thank you so much for all your help last week. I did
receive the bolster on Friday in time for the yoga workshop. It is so
nice to find helpful people in our
day to day life and I just want you to know how much I
appreciate your help. Thank You.
Thank you very much for the attention to this order. The mats are pretty
Thank you again for your assistance. Your company
has been terrific to work with.
I just wanted to thank you so very much for shipping this
item I ordered so quickly. I received it 2 days ago in plenty of time
THANK YOU! Have a wonderful holiday! MERRY CHRISTMAS!
I, Angel Butler, want
to thank you for giving me a notice about my shipment. That shows me you
really care about your customers.
With great appreciation,
I just wanted to say that I received my mat yesterday
as you'd promised and it's wonderful. Thanks very much and have a great
Thanks for working on this, Gil. As I said to Mark
Carmer (via email) in January, your company has incredible customer service.
that and will refer people to your company when I can. Have
a good day.
I have just received my Yoga Mat and Cover set (Natural unbleached cotton) and I am quite pleased. The fabric is thick and durable, the stuffing is soft and even, and the workmanship appears to be quality as well. I usually get nervous about ordering things "sight-unseen", but you have come through brilliantly for me! Thank you.
Hi Mandy, I received
the blanket today - it's beautiful! Thanks.
Great site! Had the gloves I wanted and great quality!!!
Just a quick note to thank you for the timely delivery of our wrestling mats. We are very pleased with your product. Thank you again.
I just wanted to take a moment to tell you how impressed I was by the quick delivery of my new (and awesome) yoga mat. I ordered it late Monday night and it was at my house on Wednesday! Based on your website, I thought it would take 7-10 days, and I couldn't get over the fact that arrived in virtually a day.
Thank you, thank you, thank you! I can't wait for my next yoga class!
Thank you very much.
I really appreciate working with such professional people.
Ellen, I received the mat and it is great. Thank you...
Gil, thank you very much. My friends here love the utopian, and will put
it to good use. They're also excited about the other mats we ordered.
I would like to thank you so much for your time and patience! Thank you,
and have a wonderful day!
Just want to say thank
you for the great deal, service and products. All has arrived safely at
Lesley University and we are happily using the beautifully-colored
blankets and the belts. I would
not hesitate to recommend you to others and to purchase from you again.
Happy, happy. Pray for peace, blessings,
Awesome service. I would hope with all those great mats at your disposal,
you do some POWER ful Yoga!!!
BTW, many of my friends have ordered your mats.
I just wanted to say thank you so much for getting me my yoga mat and carrier as promised! I absolutely love it and I will definately recommend you! Thanks.
We will definitely recommend your site to all of our wrestling contacts looking for mats. In the meantime, keep your eyes peeled for the rankings...Glenn is ranked #2 on the U.S. National Team, (Greco-Roman) he placed 2nd at World Team Trials, and he is trying to make his way to #1. Hopefully he will be one of our next Olympians for 2004. You can take some credit for his wrestling status, knowing that he is getting practice at home on the mat you sold him. Thanks.
You have been a pleasure to deal with - efficient, friendly, responsive. If you are any indication of the quality of the rest of your organization, I will most certainly give my business to MatsMatsMats.com in the future.
Thanks so much...the mats came in time for my class and everyone was so
pleased! Thanks for the extra effort on your part!
I really appreciate all the help! I got the mat roll today and even had enough time to cut 10 of them for my afternoon class at the school. The kids were THRILLED! And, I love the color!
Thank you for allowing
orders to military APO addresses, I appreciate your support for Americans
living abroad (many website companies
won't ship to APO military address). Just so you know, i will be teaching
Yoga free of charge to military members and their families.
Thanks so much for the info. As long as I continue teaching these classes you'll be hearing from me.
Received my entry mat just yesterday. Thanks for the 10-day
turn around. Not bad given the holidays. The mat looks to be of great
hesitate in patronizing your online store in the future.
Hi Ellen - Thank you so much for your prompt reply. It really is refreshing to do business with you and your company, your responses are prompt and very helpful. Did I tell you I love my blankets?
I just wanted to say thanks - my husband and I have ordered from your site twice now, and each time, the products arrived more quickly than expected, and were of incredible quality! This site is one of the best values on the web for yoga aficionados!!
Wow! Now that is customer service! Thank You.
will notice that we purchased two 5x10 foot pieces of wrestling
mat from you last November. I must say this has been one of the best
investments we've made - my three kids play on the mats frequently.
I have two boys - both wrestle and work out. And I have a daughter
who is big in gymnastics.
I just wanted to let you know that I received the tote bag and I love it!
What great customer service! Rarely do you see this with online purchasing and I greatly appreciate it. I will be sure to direct all my friends and yoga classmates to your website! Keep up the good work! Many thanks,
Thank you Mark - you rock!
I love the mat bag and appreciate the speedy delivery. Thanks.
Ellen, I just wanted to send you a note thanking you for a quick delivery and a great product. My Yoga Mat arrived yesterday, Tuesday Nov 18th,. I am very pleased and took the mat for my yoga class last night, and it was so comfortable. I was a bit worried that it might slip on the tile floors, but it did not. My 1 1/2 hour class flew by with much more ease to my back. I am passing the word on to the other 12 people in class who are still using thin rubber mats and they seem very interested. So, thank you for a great product at a reasonable price.
Thanks and know that
I continually talk about how great the mats are and the service I've
received. I will tell people about your web site
and hopefully they'll buy mats directly from you!
Thanks again for all your help.
Wow! Thanks! I can't tell you how nice it is to get good customer service.
I just wanted to
drop you folks a note and say thank you for your wonderful customer
service. I had emailed you regarding the staus of my order, and I received
a phone call from Elaine in your customer service department the very
same day. I appreciate your promptness and kindness. I have since recieved
Thank you again,
I just want to let you know that I have received my order (I ordered a yoga mat and a case for it) the other day and very pleased with them. They were perfect. I look forward to doing business with you again and I will definitely recommend you to all my friends and coworkers. Keep up the great work and service.
Thank you for your
professionalism and responsiveness. This is business the way it should
be done. A rarity in today's marketplace. Needless to say, I was shocked
-- your tone was warm, you validated my concerns, remedied my problem
quickly, gave me an added bonus AND provided your name/direct dial, in
case this wasn't enough. Bravo! (Okay, so you didn't solve world hunger,
but trust me, given most of the customer service out there, this was a
real breath of fresh air. If I can make the effort to complain, I can
certainly take 5 minutes to pat someone on the back).
Mandy, thank you
very much!! I look forward to the bolsters.
Thanks, Mark. I appreciate your prompt attention and excellent customer
service. It's rare that we get an ice storm here in Austin, TX.
you so much. I received it yesterday. I appreciate
Hi Ellen, Received the Purple Roll today. Thanks for the great service.
Thanks for all your
help- it's been great doing business with
Thank you so much for expediting the delivery of my pillow. I tried it out immediately, and it will be perfect after my surgery tomorrow. I am certain that this will help my recovery remendously! Have a great day.
Thank you very much.
I used the mat on Saturday and it was very pleased with it. Even a sweaty
Ashtanga class didn't mar the stickiness! I recommended it to my yoga
buddy, who was slipping all over his borrowed, stinky gym mat. yuck.
I recieved my [wrestling] mats today and I must say that I am very satisfied!! I will be using your company again when I open a second school soon!! Thank you very much for your excellent customer service!!
Customer for life,
Everything is perfect and I will call for additional order [of yoga mats] in two weeks! Again thank you for your promptness & helpfulness as always! Great job!
Thank You it is a pleasure to do business with a reliable merchant.
Elaine, I really appreciate
your timely responses to my e-mail and the great service you have provided
me. I will recommend your company to my pilates/yoga classmates
I am most impressed with your customer service department and will do further business with your company. All the items I have received from your company have been of excellent quality.
I got my mat the other day. Love it Love it Love it ! Thanks so much.
We recieved our mats and they're great, perfect condition, on-time delivery, excellent. I'll be referring you guys around to the centers i know all over the country! Many thanks again.
I received today!!!!!
Thanks so much for helping!
Thank you so much for your prompt attention to my order. So very much appreciate that!
I wanted to say thank
you for getting the yoga mat to me before I leave on our adventure.
Your follow up and
thorough handling of this matter is refreshing customer service to say
the least! I look forward to doing business with a company that puts the
customer first! Best regards,
Mark, thank you!
I will be looking to buy a video on Yoga for couples soon. I just have to
select the right one. You will be first on my list to compare.
Gil, since I live overseas it is difficult to receive good customer service. Thank You for
I Just wanted to thank
you for your immediate response. I can't tell you how many companies
I send messages to from the Internet and then never hear from them - it's
their loss. You have fantastic customer service! :) I will be placing
an order shortly. It's actually my sister who is pregnant....it's her
first. I will pass on the congrats along with her gift :)
Thank you for confirmation!
Great service and looking forward to further orders!
Thanks for following
through and for confirming that I didn't place the order more than once!
(I'm new at this on-line ordering thing.)
Mark, Your company could not imagine what this
has meant to us. We
Thank you! The tote
bag I got is terrific!
Thank you very much
Mark. You're the best! The zabuttons and zafus were perfect.
Thank you very much
for all of you help:-)
Thank you for your
prompt shipment of my order.
Thank you very much
for your quick response to our situation. My daughter must have inadvertently
selected the green color, but I am very glad we can rectify the situation.
Thank you for all
your help- I really appreciate it!
Thank you for getting
this quote to me so quickly.
Hello, I recently
purchased two of your Yoga Weave mats and I am very happy with them and
your service. The mats were packaged perfectly and in a nice time and
space saving manner. I order a lot of products on-line and I just wanted
to let you know that yours is top notch for service and quality. I even
received the mats several days before they were expected to be in. I have
praised and will continue to praise your company to anyone I know looking
for any kind of mats. Few company's these days take the time to care about
their customers. Keep up the good work.
Thank you for your
quick response. You have been most helpful.
Thank you very much
Mark. It has been very pleasant working with MatsMatsMats. I'm sure I
will be using you in the future.
I just received my
order today, and I was very impressed with the quick service.
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